Sr. Material Support

About the role

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges.

Responsibilities

• Process, review, approve, code, and upload freight invoices through a third-party freight management system and the SAP ERP system.
• Generate and maintain SAP reports for project and material tracking by extracting data, analyzing transactions, and developing Excel spreadsheets to monitor material movement throughout the facility.
• Obtain shipping documentation and accurately complete all required ERP transactions.
• Support the Production Planning department by assisting with planning-related activities based on production workload and business priorities.
• Participate in physical inventory counts and cycle count activities while ensuring inventory accuracy.
• Receive inbound shipments, unload trucks safely, and complete goods receipt transactions in SAP.
• Coordinate daily shipping activities by preparing shipping schedules, prioritizing orders, and assigning daily warehouse tasks.
• Complete order closeout transactions within SAP to ensure accurate production and shipment records.
• Prepare domestic and international shipping documentation, including export paperwork and hazardous material documentation in compliance with applicable regulations.
• Lead and participate in Lean Manufacturing and 5S initiatives to improve efficiency, organization, and continuous improvement throughout the facility.
• Collaborate effectively across departments and with other company locations to support operational goals and resolve material flow issues.
• Communicate professionally with external vendors, carriers, customer service representatives, and internal stakeholders.
• Investigate, process, and resolve shipping, freight, and inventory claims in a timely manner.
• Coordinate preventive maintenance activities for warehouse and material handling equipment to minimize downtime.
• Troubleshoot operational issues and implement effective solutions to ensure uninterrupted material flow and on-time deliveries.
• Assist the Facility Manager with maintaining the facility, including coordinating maintenance activities, supporting workplace organization, and ensuring a safe, clean, and efficient work environment.
• Contribute to overall division performance by supporting operational objectives, continuous improvement efforts, and cross-functional initiatives.
• Deliver exceptional internal and external customer service by responding promptly to customer needs and exceeding expectations.

Qualifications

• Experience with SAP or similar ERP systems preferred.
• Strong Microsoft Excel skills with the ability to analyze and organize large data sets.
• Knowledge of shipping, receiving, inventory control, and logistics processes.
• Experience preparing export and hazardous material shipping documentation preferred.
• Strong organizational, analytical, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to prioritize multiple tasks and work effectively in a fast-paced manufacturing environment.
• Ability to work independently as well as collaboratively across multiple departments.
• Knowledge of Lean Manufacturing, 5S, and continuous improvement principles is preferred.

Benefits

Xylem offers a range of benefits, including a paid Volunteer Program, Xylem Watermark, and Employee Resource Groups (ERG), as well as a commitment to inclusion and belonging.