Sr. Manufacturing Manager , Robotics Manufacturing & Technical Operations

About the role

Join Amazon Robotics as the Sr. Manager of Operations, a leader where you'll drive the full operational strategy for a high-complexity robotics manufacturing site — from New Product Introduction through volume production. This is a high-visibility leadership role where you'll shape the future of how robots are built at scale.

Responsibilities

• Lead a team of manufacturing managers across Safety, Quality, Delivery, and Cost in a fast-paced, innovation-driven environment
• Own site-level manufacturing strategy, workforce development, and continuous improvement for complex robotics products
• Partner cross-functionally with Engineering, Supply Chain, Quality, and Program teams to launch next-generation products from prototype to production
• Operate within Amazon Robotics' Manufacturing, Remanufacturing, and Test Operations (RMTO) organization — a team obsessed with flawless execution and operational excellence

Key job responsibilities

Site Operations Leadership

• Establish and execute site manufacturing goals, performance plans, and operational budgets aligned to business objectives
• Own the rhythm of business (ROB) — lead business reporting, metric reviews, and escalation management across Safety-People-Quality-Delivery-Volume (S-P-Q-D-V)
• Build and manage workforce staffing plans to meet dynamic customer demand

People & Team Development

• Lead, coach, and develop a team of manufacturing managers; drive accountability and performance through clear expectations and regular feedback
• Foster a culture of safety, inclusion, and continuous improvement across all levels of the workforce
• Champion Lean workforce initiatives including cross-training, development programs, and succession planning

New Product Introduction (NPI) & Execution

• Lead manufacturing readiness for NPI programs — including workforce scaling, training, area preparations, and production workflows
• Provide critical input into Design for Manufacturability and Assembly (DFM/A) during early product lifecycle phases
• Drive factory transformation and readiness initiatives to support growth and innovation

Continuous Improvement & Operational Excellence

• Deploy Lean and Six Sigma methodologies (Value Stream Mapping, Kaizen, Kanban, 5S) to achieve year-over-year improvement
• Lead root cause analysis and corrective action exercises to drive quality and efficiency
• Establish best practices and standard work; scale solutions across sites

Cross-Functional Collaboration

• Work effectively across Quality, Engineering, Supply Chain, Finance, and Program Management to remove barriers and deliver results
• Influence without authority — earn trust and drive alignment in ambiguous, fast-moving environments

About The Team

Manufacturing Operations / Operational Excellence is part of the RMTO organization at Amazon Robotics. The team delivers quality product through flawless execution, drives continuous improvement year-over-year, and provides critical input into design for manufacturability. The BOS27 site team includes Site Manufacturing Leaders, CI, Learning & Development, and Engineering (Pack + IE).

Basic Qualifications

• Bachelor's degree or above in engineering, management, or technology, or Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent
• Experience using strong customer service, communication, and interpersonal skills, or experience in guiding, training and mentoring others
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities
• Experience in project and program management
• Experience in English-language communication skills, both written and verbal
• Experience in computer skills, including proficiency in MS Office (Word, Excel, PowerPoint)
• 5+ years operations management experience in manufacturing or related industry
• Demonstrated strength in areas of communication, planning and organizational skills
• Strong commitment to safety and quality

Preferred Qualifications

• Experience in complex work environments, including (but not limited to robotics, automation, diagnostic and test equipment)
• Knowledge of process improvement, ideally including Lean, Kaizen and Six Sigma
• Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services
• Knowledge of systems in a manufacturing environment including ERP systems, MES and BI/reporting systems (ex. Tableau)
• Proficient with data collection, data analysis and use of metrics
• Ability to work in a fast-paced and ambiguous environment

Pay

USA, MA, Westboro — $131,900.00 – $178,100.00 USD annually