Sr Manager, Visual Merchandising Strategy
About the role
This role is responsible for developing and executing retail visual merchandising strategies that drive customer engagement, sales performance, brand consistency, and operational excellence across the retail footprint. This leader serves as the bridge between merchandising, marketing, operations, and field teams to ensure visual standards, promotional initiatives, and customer experience strategies are effectively translated into scalable in-store execution. The role combines strategic planning, visual merchandising leadership, project management, and cross-functional partnership to create compelling retail environments that enhance the customer journey while supporting business objectives.
Responsibilities
- Develop long-term merchandising strategies, promotional roadmaps, visual standards, and retail experience initiatives
- Partner with Marketing, Operations, Product, Inventory, Store Design, and Field Leadership to align priorities and drive enterprise initiatives
- Analyze customer insights, identify experience opportunities, and enhance in-store engagement and conversion
- Monitor KPIs, sales performance, execution metrics, customer feedback, and ROI of merchandising programs
- Coach direct reports, build organizational capability, succession planning, and performance management
- Oversee rollout execution, field communications, compliance reviews, and continuous process improvement
Requirements
- Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent
- Education and work experience acceptable areas of study include Marketing, Advertising or related field
- Experience in Creative, Execution or Production Team management, Operations, Marketing or Advertising field
- Experience in Retail, US Wireless, Consumer Electronics or Technology
Qualifications
- Agency Management
- Brand Management
- Budget Management
- Coaching
- Communication
- Cross-Functional Project Management
- Give Feedback
- Inventory Management
- People Management
- Project Management
- Strategic Thinking
- Visual Merchandising
Skills
- Agency Management
- Brand Management
- Budget Management
- Coaching
- Communication
- Cross-Functional Project Management
- Give Feedback
- Inventory Management
- People Management
- Project Management
- Strategic Thinking
- Visual Merchandising
Benefits
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
Pay
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.
Schedule
Travel Required (Yes)
Pay Range
$114,200 - $205,900
Corporate Bonus Target
20%