Sr. Manager, Technical Program Manager, Central RME

Key job responsibilities

Lead and oversee significantly complex, cross-functional technology initiatives, ensuring alignment with overall business objectives and operational strategies
Design, implement, and maintain robust operations processes, tools, and frameworks to drive efficiency and scalability
Drive product innovation and technology program deployment leadership across the organization, incorporating emerging technologies and best practices into strategic roadmaps
Collaborate with senior leadership, engineering teams, and stakeholders to identify gaps, prioritize initiatives, and drive continuous improvement in tech products and services
Establish and track key performance indicators (KPIs) that drive strategic decision-making, providing actionable insights, regular executive-level reporting, and guidance in addressing outcomes from KPI analysis
Stay abreast of emerging infrastructure trends and industry best practices, incorporating this knowledge into strategy
Lead, mentor, and develop a team of 3-6 Technical and Non-Technical Program Managers, fostering a culture of operational excellence and continuous improvement
Manage relationships with cross-organizational tech and non-tech partners, ensuring alignment with strategic business objectives and requirements

A day in the life

Amazon Benefits:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

Basic Qualifications

7+ years of people management experience
7+ years of technical program management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience working cross-functionally with tech and non-tech teams, including operations
Experience leading technical initiatives and key deliverables
Experience using data and metrics to determine and drive improvements
Bachelor's degree in Engineering, Business, or related technical or quantitative field

Preferred Qualifications

Master's degree or equivalent
Experience with agile or other program management methodologies
Experience communicating and presenting to senior leadership
Knowledge of data analytics with tools such as Tableau, SQL, Quick-sight
Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
Experience driving direction and alignment with large cross-functional teams and agency partners
PMP certificate
Demonstrated ability working in ambiguous environments where business and program architecture may not be defined
Experience identifying risks and opportunities in technical strategies, architecture, and engineering organization structures
Proven ability to manage escalations and make strategic trade-offs between business opportunity, resources, and sustainability