Sr Manager, Solutions (Healthcare)

About the Role

The Sr. Manager, Solutions will drive operational excellence and cross-functional execution across the client's pharmacy and weight health solution lines, bridging strategic vision with day-to-day operational delivery.

Responsibilities

• Partner with Product, Engineering, Marketing, and Clinical teams to execute and continuously improve pharmacy and weight health solution initiatives
• Identify operational gaps across solution lines, drive root cause analysis, and implement scalable process improvements
• Program and project manage cross-functional teams to initiate, plan, execute, and monitor initiatives that improve the member experience
• Communicate actively with solution sponsors, vendor partners, and internal stakeholders to align priorities and ensure execution against key milestones
• Develop presentations, reporting, and materials that communicate solution performance, operational metrics, and strategic recommendations to leadership
• Collaborate with cross-functional partners to build scalable operational frameworks and ensure consistent delivery of high-quality workflows
• Streamline metrics reporting, manage data trends, and maintain organized tracking of issues and initiatives across business functions

Minimum Requirements

• 4-6 years of relevant experience in healthcare solution delivery, client success, solutions strategy, or program management
• Experience in healthcare implementations, client success, or healthcare products, with a solid understanding of the healthcare ecosystem
• Demonstrated ability to drive operational improvements and own end-to-end execution across cross-functional teams
• Strong communication skills, written and verbal, with comfort presenting data and collateral to sales and leadership stakeholders
• Proficiency with AI tools beyond basic use, and working knowledge of Excel for data management and reporting
• Comfortable operating in a fast-paced, ambiguous environment where priorities shift frequently

Preferred Qualifications

• Bachelor's degree required; Master's or higher in healthcare, public health, or a business-related field preferred
• Experience in pharmacy, GLP-1, or employer benefits within the healthcare industry
• PMP certification or equivalent project management experience
• Familiarity with Jira for issue tracking and workflow management
• Vendor management experience
• Background in health tech start-up environments

Benefits

• Health, Dental, and Vision insurance
• 401K

Pay

$50-60/hr

Schedule

6-month contract position, start date approximately 2 weeks post-offer