Sr. Manager, Sales Associate Program

About the role

This position is ideal for an experienced field sales leader or early-in-career program manager to join the North America Learning & Development team as Sr. Manager, Sales Associate Program. You will ensure our sales associates teams are equipped with the knowledge and skills to move to field-based sales roles and win. This is a full-time position in our Morrisville, NC or Tempe, AZ office.

Responsibilities

• Own the Sales Associate program, including structure and integrity, recruiting and onboarding, training, coaching, ongoing development, and placement.
• Lead, coach, and develop a team of site supervisors (Morrisville and Tempe office locations) through regular 1:1s, direct observation, and performance evaluations.
• Oversee training design, development, and delivery in partnership with the sales training team to ensure high-quality development and certification experiences.
• Oversee recruitment strategy and partner with Talent Acquisition to hire ideal candidates.
• Collaborate with field sales teams to support readiness and territory success.
• Monitor KPIs, drive sales results, and remove barriers to performance.
• Manage program logistics, including scheduling, housing, travel, and expense oversight.
• Provide program reporting and insights to leadership and stakeholders.
• Execute on all other program responsibilities.

Requirements

• Bachelor’s degree or equivalent experience with a minimum of 6 years sales and/or early-career experience.
• Minimum 10+ years of recent sales experience; sales management and/or training experience with a background in pharmaceutical or medical device sales training preferred.

Skills

• Sales, sales process, sales training, sales leadership, coaching, performance development, data fluency, process improvement, training facilitation, project management, presentation, knowledge application, performance management, interviewing.
• Communication: Demonstrated skills at all stakeholder levels and proven ability to influence with and without authority; strong sense of ownership, holding self and others accountable to meet/exceed expectations.
• Teamwork: Demonstrated ability to manage multiple deadline-driven projects in a fast-paced, inclusive team environment; ability to own and adhere to sales training related processes and systems.
• Complementary skills: Instructional design, learning analytics, LMS/learning platforms administration.
• Project management and project management software utilization.
• MS Office Suite and Copilot integration.