Sr. Manager, Quality Audit

We need to output HTML fragment with sections: h3 for headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where posting has real specific content. We need to parse the job posting. Key info: - Alternate Locations: Work from Home; Work Arrangement: Remote; Relocation assistance: not available; Requisition #: 76654 (metadata, we can fold into short p or drop). Not a heading. - The Role at a Glance: We are excited to bring on a Sr. Manager, Quality Audit to support the Retirement Plan Services business in a work from home environment. - Background Details: description of role. - What You'll Be Doing: list of duties. - What We’re Looking For: Must have requirements (required) and Nice to have (preferred). - Application Deadline: Applications for this position will be accepted through October 22, 2026, subject to earlier closure due to applicant volume. (We can include as a short p maybe under metadata.) - What’s it like to work here? (company culture) maybe not needed as a section? Could be part of About the role? But we have headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections to include. We have content for: - About the role: The Role at a Glance + Background Details maybe. - Responsibilities: What You'll Be Doing (list of duties). - Requirements: Must have requirements (required) and Nice to have (preferred). Could combine into Requirements section. - Qualifications: maybe same as Requirements? But we can treat Requirements as qualifications. However we need to follow instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can include multiple but only if real content. We have content for Skills? Not explicitly listed but maybe implied in Must have: Proficiency in Microsoft Office Suite, organizational skills, etc. Could be under Skills. We have Benefits: "What’s in it for you:" list includes Clearly defined career tracks, Leadership development, PTO/parental leave, Competitive 401K and employee benefits, Free financial counseling, health coaching and employee assistance program, Tuition assistance program, Work arrangements that work for you, Effective productivity/technology tools and training. That's benefits. We have Pay: The pay range for this position is $106,875 - $171,000 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Also mention Annual Incentive Program etc. So we have Pay. Schedule: Not explicitly mentioned besides remote work from home. Could infer schedule? Not given. So we should not create Schedule section unless posting actually states them. It does not give schedule details, so omit. Qualifications: Could be separate from Requirements? Might be redundant. But we have content for qualifications: 4 Year/Bachelor's degree or equivalent work experience, 4+ years of audit or quality assurance experience, 2+ years managerial experience, etc. That's qualifications. Could put under Requirements or Qualifications. Since we have both headings possible, we need to decide which to include. The instruction: "Prefer a few substantive sections over many thin ones." So we might combine Requirements and Qualifications into one section, maybe "Requirements". Or we could have "Requirements" for must-have and "Qualifications" for nice-to-have? But better to have one Requirements section covering both required and preferred. Skills: Could be extracted from Must have: Excellent organizational skills, ability to evaluate information, proficiency in Microsoft Office Suite. Could be a Skills section. But we already have many details in Requirements. Might be okay to have Requirements covering education, experience, skills. Then we might not need separate Skills. Benefits: we have content. Pay: we have content. Thus sections: About the role, Responsibilities, Requirements, Benefits, Pay. We should not include Schedule. We need to format:

About the role

then

... maybe combine Role at a Glance and Background Details into prose. Responsibilities:

Responsibilities

then

• each duty. Requirements:

  Requirements

  then maybe
  • for required and preferred? Could separate into required and preferred but still list. Benefits:

    Benefits

    then
    • . Pay:

      Pay

      then

      with pay range and incentive info. We must not repeat job title as heading. Not include Job ID/requisition numbers as headings; we can fold metadata into short p or drop. We could include a short p at top for work arrangement etc. But not required. The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

      or drop it." So we could include a short p with "Work from Home, Remote. Relocation assistance not available." But it's optional. Might be good to include as a short p before sections. We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting. Let's extract details: Alternate Locations: Work from Home Work Arrangement: Remote : Work at home employee residing outside of a commutable distance to an office location. Relocation assistance: is not available for this opportunity. Requisition #: 76654 We can combine: "Work from Home (Remote). Relocation assistance not available." Now The Role at a Glance: "We are excited to bring on a Sr. Manager, Quality Audit to support the Retirement Plan Services business in a work from home environment." Background Details: paragraph about overseeing Retirement Plan Operations Quality program, lead team, oversee vendor resources, drive program strategy and execution to strengthen operational performance, mitigate risk, enhance customer and business outcomes. Combine data-driven insights with proactive approach to quality, controls, regulatory compliance, identify trends, uncover improvement opportunities, ensure effective oversight of participant and plan-level processes. Mentor and develop talent, lead team responsible for complex participant- and plan-level audits and review, oversee offshore vendor partners that conduct participant-level audit activities. Work closely with business leaders and external partners, translate findings into meaningful action, drive process and control improvements, foster culture of accountability, continuous improvement, operational excellence. If you're a collaborative leader who enjoys developing people, influencing change, delivering measurable business impact, please read on! What You'll Be Doing: list of duties (multiple sentences). Need to convert each sentence into

    • . Let's list them: - You will manage a team of early to mid-career professionals with accountability for operational performance and results. - You will lead a team responsible for conducting quality audits, balancing workloads, setting priorities, and ensuring work meets established performance and documentation standards. - You will establish and implement priorities, manage performance, share expertise, and develop talent through hiring, training, feedback, and stretch opportunities to ensure strong results. - You will manage, coach, and evaluate team members, providing timely feedback, development opportunities, and clear accountability for individual and team results. - You will lead complex reviews and testing to evaluate adherence to company procedures, regulatory requirements, and critical controls, including Sarbanes-Oxley and ERISA requirements. - You will analyze audit results and operational data to identify trends, control gaps, root causes, and opportunities to improve quality, efficiency, and business outcomes. - You will communicate audit findings, risk implications, and recommended actions to business stakeholders and serves as a resource on complex quality and control matters. - You will develop and maintain quality metrics and scorecards that measure performance, prioritize issues, and support informed decision-making. - You will recommend and implement process, procedure, and control improvements based on audit findings, emerging trends, and evolving business requirements. - You will partner with stakeholders to develop corrective action plans, resolve identified issues, and monitor remediation activities through successful completion. What We’re Looking For: Must have requirements (required): - 4 Year/Bachelor's degree or equivalent work experience - 4+ years of audit or quality assurance experience directly aligned to the specific responsibilities of this role including 2+ years of managerial, supervisory, and/or demonstrated leadership experience - Excellent organizational skills with the ability to prioritize workload and multitask while maintaining strict attention to detail - Ability to evaluates information and data trends, solve challenging but non-complex problems, apply sound judgment to draw conclusions and act effectively in situations with limited standardization - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Nice to have requirements (preferred): - Demonstrated success leading quality audit programs, ideally within retirement operations, with a focus on strengthening controls, mitigating risk, and improving operational performance - Experience managing offshore vendor partnerships, including quality governance, performance oversight, and alignment to audit standards and business objectives - Ability to lead the transformation of a quality organization from decentralized teams to a centralized, enterprise-wide model that improves consistency, scalability, stakeholder alignment, and business outcomes Application Deadline: Applications for this position will be accepted through October 22, 2026, subject to earlier closure due to applicant volume. What’s it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What’s in it for you: list: - Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes - Leadership development and virtual training opportunities - PTO/parental leave - Competitive 401K and employee benefits - Free financial counseling, health coaching and employee assistance program - Tuition assistance program - Work arrangements that work for you - Effective productivity/technology tools and training Pay: The pay range for this position is $106,875 - $171,000 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package. About The Company: description (maybe not needed as a section). Could be omitted as not part of headings list. But we could include as About the role? Already have About the role. The company description could be extra but not required. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we need to include company description somewhere. Could be part of About the role? But About the role heading is for role specifics. However we could add a separate section "About the Company" but not in allowed headings list. The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we cannot add About the Company as heading. We could incorporate company description into About the role section as extra paragraph. That would preserve info. Similarly, EEO boilerplate etc should be removed. So we need to strip out EEO, fraud warnings, etc. Thus final HTML will have:

      Work from Home (Remote). Relocation assistance not available.

      About the role

      We are excited to bring on a Sr. Manager, Quality Audit to support the Retirement Plan Services business in a work from home environment. As the Sr. Manager, Quality Audit, you will oversee the Ret