Sr Manager of Internal Controls

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

About the role

We’re seeking a seasoned compliance manager to help us uphold our company-wide policies in the most efficient and effective approach. The role requires proficiency in developing and transitional compliance laws, curating policies and strategies, and effectively transferring this knowledge to employees. The position involves liaising with different stakeholders, both internally and externally, and demands strong communication, organizational, and interpersonal skills.

Within Internal Control, we evaluate and communicate technology risk, provide solutions to mitigate those risks, and support the achievement of strategic and operational objectives via risk management oversight and reporting. We are committed to building a more effective and efficient IT organization by encouraging stakeholders to take and benefit from risk analysis, sustain growth and performance, and obtain greater access to risk insights and metrics.

Responsibilities

• Develop, implement, and manage a comprehensive IT risk management program to improve the integrity, availability, and confidentiality of key data within Zayo.
• Oversee the IT SOX compliance program, including risk assessments, control design, control effectiveness testing, deficiency evaluation, remediation tracking, and audit support activities.
• Lead the evaluation, implementation, and governance of AI-enabled solutions to automate IT controls testing, evidence collection, risk assessments, and compliance monitoring.
• Partner with IT, Security, Internal Audit, and business leaders to identify opportunities to leverage AI and automation technologies for improved control effectiveness, operational efficiency, and risk visibility.
• Develop and execute a multi-year IT Controls and Compliance strategy, including automation, continuous monitoring, process optimization, and AI-enabled risk management capabilities.
• Develop executive-level reporting, metrics, and dashboards to communicate risk posture, compliance status, control performance, and remediation progress.
• Establish and carry out training programs to ensure employees are aware of laws and regulations they need to adhere to.
• Carry out investigations to identify gaps in current compliance strategies and rectify them according to regulatory guidelines.
• Identify major risk factors and develop strategies to reduce or remediate process, operational, regulatory, and compliance risks.
• Propose solutions for proactively identifying and managing risks, as well as embedding mitigating controls when developing new products, systems, technologies, and service offerings.
• Foster a high-performance, risk-managed, compliant culture within IT by evangelizing the importance of risk-managed solutions and supporting disincentives for non-compliance.
• Monitor and manage IT controls at the application, database, operating system, and process levels.
• Ensure key risks and incidents are tracked using critical metrics and communicated to the IT Leadership Team and other key executives to support continuous improvement.
• Analyze current and proposed IT systems, programs, and initiatives to ensure compliance with applicable business, industry, and regulatory standards.
• Participate in the review process for application, database, operating systems, and IT operational process changes to ensure controls remain valid over time.
• Maintain awareness of industry standards, trends, and best practices to strengthen organizational and technical knowledge.
• Supervise all business processes involving controls and compliance across IT.
• Oversee a team of IT professionals and work closely with internal customers to understand key business and IT issues, proposing fact-based solutions that support strategic initiatives.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field; advanced degree or relevant certifications preferred.
• Certifications in Security, Audit, Risk Management, and Project Management highly desirable (e.g., CISA, CISSP, CRISC, CISM, PMP).
• Knowledge of U.S. and international regulations and laws related to IT-related compliance standards.
• Prior experience working as a compliance manager or in a similar position.
• Experience leading teams and enterprise-wide risk, compliance, audit, or controls programs.
• Proficiency in industry trends, tools, and regulations.
• Experience with GRC platforms such as ServiceNow IRM, AuditBoard, Archer, MetricStream, or Workiva.
• Experience implementing controls automation, workflow automation, analytics, and AI-enabled compliance solutions.

Skills

• Outstanding analytical skills and problem-solving abilities.
• Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams and influence stakeholders.
• Strong work ethic and team player with a high degree of professionalism.
• Strategic acumen and problem-solving skills with the ability to turn findings into executable plans.
• Minimum of five years of people leadership and program management experience.
• Proven skill in accelerating change; forward-looking and assertive.
• Able to influence across all levels, including influencing others without direct position power.
• Confident in technical knowledge; unwavering when challenged yet knows when to flex.
• Demonstrated ability to build trust and strong cross-functional relationships to achieve common goals.
• Strong business acumen and sound business judgment.
• Organizational agility and the ability to read subtle nuances of a situation and react/plan accordingly.
• Ability to effectively prioritize projects and manage available resources.
• Thrives in a high-pressure, fast-paced environment.

Pay

Estimated base salary range: $106,500 - $163,900 USD annually. The base pay range shown is a guideline and reasonable estimate for this role. Actual compensation offered may vary based on geographic location, work experience, skill level, certifications, and other business and organizational needs.

Benefits

• Excellent health, dental, and vision insurance.
• Retirement 401(k) savings plan.
• Generous paid time off policy, including paid parental leave.
• Non-sales roles may be eligible to participate in a discretionary annual incentive plan; sales roles may be eligible for a sales incentive plan.