Sr. Manager of Clinical Research Services

About the role

As the Sr. Manager of Clinic Research Services, you will oversee the Clinical Research teams including clinic research care, clinic research nurse, and clinical support service teams. Responsibilities include providing direct supervision and development, oversight of organizational processes, monitoring and assisting with queries, managing inventory, reporting performance metrics, and building strategic relationships.

Responsibilities

• Provide direct supervision and development of the Manager Clinical Research Nurses, Manager Research Care Support, and Manager Clinical Support Services
• Oversee organizational processes during study activation and maintenance of trials to ensure quality research compliance
• Monitor and assist with queries from internal colleagues, sponsors, and CROs
• Oversee inventory and evaluate acquisition of study supplies required
• Develop, maintain, and report out performance metrics and expectations to leadership on a regular basis for the research nurse, research care, and clinical support services teams
• Build and manage strategic internal and external relationships
• Meet with the Director weekly to communicate key issues, progress, and risks related to laboratory, research care, and clinical support services
• Meet with SCRI Oncology Partners, TCMC, and other external leaders regarding clinical support for research patients and develop/optimize processes as needed
• Meet with the SCRI site leadership team as needed on strategies for process improvement and strategic initiatives, execute, and monitor progress for clinical research nurses, research care, and clinical support services teams
• Aid in the creation, development, maintenance, and execution of SOPs, WIs, job aids
• Complete protocol training per standard operating procedure
• Attend staff and other assigned meetings
• Maintain patient confidentiality according to ethical and legal requirements
• Adhere to appropriate Standard Operating Procedures

Requirements

• An Associate Degree, Bachelor Degree preferred
• At least one year of experience working in Clinical Research
• Registered Nurse preferred
• At least one year of experience working in oncology
• Working knowledge of clinical trials protocol
• General knowledge of Regulatory Research and Quality Assurance guidelines

Skills

• Communication with physicians and internal/external stakeholders
• Public presentation skills
• Ability to communicate and collaborate effectively with a diverse team of professionals
• Ability to critically think and problem solve situations as they arise
• Adaptable to the changing needs of the team and work environment
• Strong interpersonal and organizational skills
• Certified Clinical Research Professional (CCRP) preferred

Benefits

Our Total Rewards package includes comprehensive benefits to support physical, mental, and financial well-being. Compensation is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.