Sr. Manager, Network Policy Development & Contract Specialist

Capital One · Houston, TX · 2 wk ago

Information Technology$162k–$184k/yrFull-time

Overview

As the Sr. Manager, Network Policy Development & Contract Specialist, you will own the drafting, modernization, and development of the Discover Payment Network Operating Regulations and related publications. You aren’t just writing rules; you are partnering with accountable executives to shape the future of our network policies, ensuring everything we publish is accurate, consistent, and transparent. This is a high-visibility role where you will regularly influence and engage with a wide range of cross-functional stakeholders, ensuring our internal rule change management, submission, and approval processes are flawlessly executed and documented.

Key Responsibilities

Policy Development & Modernization: Draft, maintain, and modernize network policies and operating rules. Apply your legal acumen to ensure clarity, enforceability, and ironclad alignment with regulatory and contractual requirements.
Complex Translation: Translate highly complex legal, technical, and operational requirements into clear, implementable rules for diverse stakeholder audiences. Balance legal precision with operational practicality.
Governance Rigor: Champion internal governance. Ensure ongoing compliance with our strict rule change management, submission, and approval processes, keeping our documentation immaculate.
Cross-Functional Collaboration: Build and maintain trusted relationships with peers and senior stakeholders across Legal, Risk, Compliance, Product, Technology, and Operations teams.
Tech-Forward Innovation: Embrace and develop your skills in modern technology—including AI-enabled tools where appropriate—to improve rule quality, data consistency, and operational efficiency, all while retaining clear human accountability.

Basic Qualifications

Bachelor's Degree or Military Experience
At least 4 years of experience in contracts, risk assessment, or liability frameworks
At least 1 year of People Management experience

Preferred Qualifications

Juris Doctor (JD), LLB or equivalent legal qualification or paralegal experience in contracts management
5+ years of experience in contracts, risk assessment, or liability frameworks
At least 3 years of People Management experience
Experience with payments network governance models, including participant obligations, enforcement mechanisms and change management processes

Salary Information

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Qualifications

Minimum and maximum full-time annual salaries vary by location.
Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Equal Opportunity Employer

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

Application Information

No agencies please. Capital One is committed to providing reasonable accommodations for qualified individuals with disabilities and encourages women, minorities, veterans, and individuals with disabilities to apply. If you need a reasonable accommodation for any part of the application process, please contact RecruitingAccommodation@capitalone.com.

Contact Information

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.

Third-Party Information

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