Sr Manager, IT
Labcorp · Burlington, NC · Today
Information TechnologyFull-time
About the role
Labcorp is seeking a HYBRID Senior Manager, IT position to join our team! Work Schedule: Monday – Friday; 8:00am-5:00pm EST.
Responsibilities
- Lead the design, development, implementation, and maintenance of healthcare data integrations across EDI, EMR, and interoperability platforms.
- Oversee the EMR integration lifecycle, including setup, configuration, mapping, and testing for HL7 v2/v3 interfaces (e.g., ADT, ORM, ORU) supporting clinical and operational data exchange; FHIR APIs enabling secure, real-time interoperability; and ANSI X12 transactions (837 claims, 835 remittance, 820 payments, 270/271 eligibility, 276/277 claim status, TA1 and 999 acknowledgments)—ensuring accurate, compliant, and reliable end-to-end data exchange across systems and trading partners.
- Establish and execute EDI and interoperability strategy aligned with RCM transformation goals.
- Oversee 820 payment processing workflows, including reconciliation, posting integration, and exception handling.
- Ensure data integrity, performance, and reliability across all batch and real-time transactions.
- Manage onboarding, testing, and certification of payers, vendors, and trading partners.
- Partner with RCM Operations to streamline workflows and drive automation across claims, eligibility, and payment processes.
- Ensure compliance with HIPAA, ANSI X12, HL7, and FHIR standards.
- Lead incident management, issue resolution, and root cause analysis for transaction failures and integration issues.
- Establish governance, standards, and documentation for EDI and interoperability processes.
- Oversee system enhancements, releases, and modernization initiatives (including API-first strategies).
- Manage vendor relationships (clearinghouses, interface engines, API platforms).
- Lead, mentor, and develop technical teams responsible for EDI and integration services.
- Drive reporting and analytics focused on transaction performance, denial reduction, and payment accuracy.
- Support audits, compliance reviews, and risk mitigation efforts.
Qualifications
- Bachelor’s degree in information technology, Computer Science, Healthcare Administration, or related field and .8+ years of experience in IT with a focus on EDI, healthcare integrations, and interoperability (HL7, FHIR)
- Or Associate degree in same with 10+ years same experience required.
- 3+ years of leadership or management experience.
- 3+ years demonstrated experience with ANSI X12 transactions (837, 835, 820, 270/271, 276/277, TA1, 999).
- 3+ years experience with 820 payment processing, including reconciliation and exception handling.
- 3+ years experience supporting HL7 interfaces and FHIR-based API integrations.
- Experience working within Revenue Cycle processes (claims, billing, eligibility, payments).
- Strategic thinking and ability to align technology with business outcomes
- Strong leadership, coaching, and team development capabilities
- Excellent stakeholder communication and executive presentation skills
- Strong analytical, problem-solving, and decision-making skills
- Collaborative leadership and stakeholder engagement
- Creative problem-solving and growth mindset
- Demonstrated ability to create and deliver executive‑level presentations on complex technical or strategic topics.
- Experience supporting change adoption, training, or stakeholder engagement during system or workflow rollouts.
Benefits
- Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
Pay
N/A
Schedule
Hybrid Schedule: Monday – Friday; 8:00am-5:00pm EST