Sr Manager - International QA & Menu Commercialization

Responsibilities

• Lead the commercialization of new and improved products, ensuring specifications meet operational and quality standards.
• Collaborate with suppliers to finalize product development. Deliver specifications and coordinate product launch with SCM and other cross-functional partners.
• Develops, updates, and implements the programs, procedures, and actions necessary to effectively monitor and maintain compliance with food safety and quality specifications of multiple core products and other assigned minor products.
• Provides technical support to Wendy’s franchise and company store operations.
• Oversee the scheduling and execution of audits of food processors to ensure attainment of the departmental plan of action and compliance with company specifications and standards concerning food safety, quality, sanitation, production, CSR and animal welfare.
• Ensures completion of annual third-party audits of assigned product suppliers. Conducts 30 percent of the audits.
• Develop solutions and provide recommendations to suppliers and/or QA personnel for corrective action for deficiencies in areas of non-compliance.
• Build effective relationships with Operations, Marketing, Engineering, QA, QSCC, and Training to ensure seamless execution of innovation strategies.
• Develops secondary sourcing and plant approval to support global, regional, local DTV.

Requirements

• Education: Bachelors Degree is required in Food Science, Meat Science, Microbiology or related field.
• Knowledge of food science, HACCP, food processing technology, equipment, microbiology.
• Minimum 10 years’ work experience in food processing QA or Operations or Commercialization.
• Excellent interpersonal and communication skills.
• Strong computer skills and knowledge of statistical analysis – statistical process control.
• Full English fluency and fluency in conversational Spanish is required.

Qualifications

• Must have a valid driver’s license and access to reliable transportation.
• Ability to travel up to 25% of the time.

Skills

• Food Safety and Quality Management
• Product Development and Commercialization
• Auditing and Compliance
• Supplier Management
• Technical Support
• Collaboration and Communication

Benefits

Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, www.wendysbenefits.com.