Sr. Manager, International Logistics

Job Description

Lead execution of international logistics and customer service operations across Asia, Australia, Europe/Middle East, and Latin America
Directly manage, coach, and develop four regional leaders, ensuring alignment, accountability, and strong performance
Oversee day-to-day execution of warehousing, drayage, outbound transportation, and customer service for international markets
Ensure consistent and reliable order fulfillment and service levels across more than 65 countries
Oversee customs clearance execution and ensure compliance with local regulations in all international markets
Partner with Planning and Sales teams to align logistics execution with demand forecasts and market needs
Collaborate with Finance to manage the logistics operating budget in support of effective execution and service delivery
Lead resolution of service disruptions, customer escalations, and cross-regional operational issues
Drive continuous improvement initiatives to enhance service reliability, efficiency, and scalability
Establish and monitor performance metrics related to service levels, execution quality, and customer experience
Support expansion into new international markets by enabling operational readiness and process development

Qualifications

• 8+ years of experience in international logistics, customer service, or global supply chain operations
• Proven people leadership experience managing remote and geographically dispersed teams, including direct reports in multiple regions
• Strong understanding of international order fulfillment, warehousing, transportation, and customer service operations
• Experience supporting customs clearance and compliance across multiple international markets
• Demonstrated ability to execute operations at scale while supporting business growth
• Strong operational mindset with the ability to balance hands-on execution and leadership
• Experience managing logistics budgets in support of operational execution
• Strong cross-functional collaboration and stakeholder management skills
• Excellent written and verbal communication skills across different cultures and regions
• Analytical and problem-solving skills with a continuous improvement mindset
• Ability to operate effectively in a fast-paced, global environment
• Ability to speak another language is a plus
• Bachelor’s degree in Supply Chain, Logistics, Business, or a related field

Pay Range

Pay Range: $130,000 - $145,000 and may include a discretionary bonus. Final compensation will be dependent upon skills & experience.

Additional Information

• Thriving Wellness Community: Access to top-notch medical coverage, comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including: 24/7 online physician consultations, virtual mental health resources, life coaching, engaging employee community groups, cash rewards for healthy habits and fitness reimbursements, library of on-demand fitness videos
• Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units
• Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses
• Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace
• Building a Healthy Society: To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California’s Central Valley, Fiji, and the world. In 2025, Wonderful ranked as #1 in PEOPLE’s “100 Companies That Care” list and was named one of Fortune magazine’s 100 Best Companies to Work For. To learn more about our corporate social responsibility efforts, visit csr.wonderful.com
• Making a Difference: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities