Sr. Manager, Information Security Identity and Access Management Operations

About the role

The IAM Operations Senior Manager is responsible for leading a team and overseeing the daily operations and governance of the IAM program. This role requires an experienced leader who drives continuous improvement and maturity of the IAM program.

Responsibilities

• Ownership and oversight of daily operations including user lifecycle events, access provisioning and deprovisioning, new hire onboarding, and IAM and company-wide initiatives
• Identify opportunities to mature the IAM program and collaborate with engineering, architecture, identity governance, and product ownership teams to deliver valuable solutions and enhancements
• Oversee IAM solutions and collaborate with integration teams to understand changes to IAM Operations processes and plan upcoming automation releases
• Collaborate to develop the IAM roadmap and allocate IAM Operations resources to effectively achieve objectives
• Manage IAM Operations team members and ensure that individual, team, and enterprise-wide deliverables and goals are achieved timely
• Identify opportunities to automate and align processes to standards, contributing to increased audit compliance and governance, improved security practices, and improved user experience
• Ensure that the IAM program aligns with security, governance, and compliance requirements
• Support internal and external logical access audits
• Review processes and monitor quality assurance results to ensure audit and security controls are effective
• Aid in designing and managing the strategy for securing, monitoring, and managing privileged accounts and access

Requirements

• Experience with IAM and IGA solutions such as SailPoint, ForgeRock, Ping Identity, Delinea, CyberArk
• Strong knowledge of identity governance and compliance standards
• Expert level knowledge of BCBSMA Information Security standards and industry best practices, frameworks, and regulations
• Professional demeanor and strong communication skills with business partners, team members, key stakeholders, and senior leadership

Qualifications

• Bachelor’s degree in a technology, security, or compliance field (or equivalent experience)
• 5+ years in IAM Operations or security roles
• Security certifications such as CISSP, CISM, CISA (plus)

Skills

• Experience with IAM and IGA solutions such as SailPoint, ForgeRock, Ping Identity, Delinea, CyberArk
• Strong knowledge of identity governance and compliance standards
• Expert level knowledge of BCBSMA Information Security standards and industry best practices, frameworks, and regulations
• Professional demeanor and strong communication skills with business partners, team members, key stakeholders, and senior leadership

Benefits

This role is eligible for our flex 1m persona. Comprehensive benefits package includes paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits. Variable pay is also available.

Pay

$113,940.00 - $139,260.00

Schedule

Full time