Sr. Manager, DevOps & SRE – Platform Reliability & Global Operations

Responsibilities

Lead and scale a global, multi-tier (L1/L2/L3) DevOps and SRE organization.

Design and operate follow-the-sun on-call and support models.

Own incident management, including Sev-1/Sev-2 incident command and executive communication.

Define and operate SLOs, SLIs, and error budgets across apps, workflows, events, and data pipelines.

Oversee DevOps practices for CI/CD, Kubernetes, IaC, automation, and cost optimization.

Ensure reliable operation of event-driven and telemetry pipelines.

Govern and manage third-party DevOps and SRE vendors, including SLAs and escalations.

Drive operational maturity: postmortems, automation, reliability improvements.

Partner with security on secure operations, incident response, and compliance readiness.

Platforms in Scope

Technical Strengths

• Kubernetes and container platforms in production
• Azure (required), AWS
• Event streaming and messaging systems
• Data pipelines and telemetry platforms
• Power pages, Power Automate
• CI/CD, Infrastructure as Code, and automation
• Observability and incident troubleshooting at scale

Operational Expectations

• Escalation management for on-call and major incidents
• Willingness to work off-hours when required
• Comfortable making high impact decisions under pressure

Required Qualifications

• 15+ years in DevOps, SRE, Platform Engineering, or Production Operations
• 5+ years leading globally distributed engineering teams
• Proven ownership of 24x7, mission-critical production platforms
• Strong experience managing third-party vendors/managed service providers
• Deep hands-on experience with Kubernetes, cloud platforms, and event-driven systems

Preferred Qualifications

• Solar Industry experience (Renewable)

Physical, Mental & Environmental Demands

• Mobility: Standing 20%, Sitting 70%, Walking 10%, Lifting up to 10 Pounds
• Strength: Pulling up to 10 Pounds, Pushing up to 10 Pounds, Carrying up to 10 Pounds
• Dexterity: Typing, Handling, Reaching
• Agility: Turning, Bending, Crouching, Balancing, Twisting
• Lifting: Up to 10 Pounds

Pay

The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job's minimum qualifications. This target salary range is for CA positions only and should not be interpreted as an offer of compensation. You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.