Sr. Manager, Data Center Engineering

Job Description

• Define and execute data center engineering strategies that support scalable, resilient, and cost-effective operations while aligning infrastructure roadmaps with business growth and service reliability objectives.
• Oversee the performance, maintenance, and lifecycle management of critical infrastructure including compute, storage, networking, power, cooling, fiber optics, and structured cabling.
• Ensure high availability and operational stability across data center environments while meeting uptime targets and service level commitments.
• Establish and drive standardized engineering processes, operational procedures, and change management practices that improve efficiency, reduce risk, and strengthen reliability.
• Develop and maintain monitoring, telemetry, and reporting capabilities to provide visibility into infrastructure performance, identify risks, and support data-driven decision making.
• Lead long-term capacity planning, forecasting, and infrastructure scaling initiatives to support business growth and evolving technology requirements.
• Partner closely with Network Engineering, Operations, Facilities, Security, Architecture, and other key stakeholders to deliver cross-functional infrastructure programs and projects.
• Drive accountability for project execution, timeline management, operational excellence, and successful business outcomes.
• Lead incident response efforts, root cause analyses, and post-incident reviews, driving corrective actions and continuous improvement initiatives to enhance resiliency.
• Utilize operational, financial, and performance data to guide investment decisions, optimize total cost of ownership, and align infrastructure priorities with business objectives.
• Build, mentor, and develop a high-performing engineering team through coaching, performance management, succession planning, and career development.
• Establish a culture of ownership, accountability, customer focus, and results-driven execution.
• Ensure compliance with internal standards, governance requirements, audit controls, and regulatory obligations across data center operations.
• Build strong relationships with internal customers and technology partners to support the successful deployment and operation of business-critical applications and services.
• Communicate infrastructure strategy, operational performance, risks, and key initiatives to senior leadership and executive stakeholders.

Required Skills

• 5+ years of experience supporting, managing, or engineering data center environments.
• Prior people leadership experience is required, including direct management of employees and demonstrated ability to coach, develop, manage performance, and hold teams accountable for results.
• Working knowledge of data center infrastructure including electrical systems and power infrastructure, cooling systems/HVAC, structured cabling, fiber optics, server hardware, network infrastructure, and storage platforms.
• Experience working with Data Center Infrastructure Management (DCIM) tools, preferably dcTrack.
• Strong understanding of infrastructure operations, asset management, monitoring, capacity planning, and lifecycle management.
• Proven ability to operate effectively in mission-critical environments where uptime, reliability, and operational discipline are essential.
• Demonstrated ability to drive results, own commitments, and hold themselves and others accountable for deliverables and outcomes.
• Excellent verbal and written communication skills with the ability to influence and collaborate across technical and non-technical teams.
• Strong relationship-building skills with a customer-first mindset and a focus on delivering exceptional service to internal stakeholders.
• Ability to work effectively across Engineering, Operations, Facilities, Security, and business teams to drive alignment and execution.
• Strategic thinker who can balance day-to-day operational priorities with long-term infrastructure planning and organizational goals.
• Strong analytical and problem-solving skills with the ability to leverage data and metrics to support decision-making and continuous improvement.
• Ability to communicate technical concepts, business impacts, and strategic recommendations to senior leadership and executive stakeholders.