Sr. Manager Contracts & Customer Support

Job Responsibilities

• Develops positive relationships with future and current external customers
• Builds strong relationships with internal customers
• Effectively team with key business leaders to achieve the goals and objectives of the business
• Streamlines contracts-related processes and procedures, determine departmental priorities and set direction for the future of the department in support of the business
• Directly manages personnel, makes staffing selections and assignments, and supervises work produced to ensure consistent high-quality performance
• Serves as contractual expert to the business area managed
• Drives cross-functional collaboration and learning in regard to Contracts Management
• Represents the company in contractual communications with the customer, both written and oral
• Analyzes and leads contract activities for complex proposals for U.S. Government and commercial aerospace contracts, identifying related business risks
• Reviews cost data and other detailed information to assure that bids are fully compliant to any applicable commercial or U.S. Government requirements
• Ensures that any exceptions to customer’s requirements are clearly spelled out in all proposals
• Affirms that proposals clearly define the scope of work to be performed and are in compliance with any applicable U.S. Government or foreign laws/regulations and Albany policies
• Captures proposal approvals with the appropriate management level
• Provides follow-up support and participates with customers in proposal reviews
• Assists Government/customer representatives in their fact-finding review and audit of the proposal supporting data
• Provides guidance to management regarding proposed contract liability, terms and conditions and compatibility with established company practices
• Leads company negotiation teams for large and complex proposals for U.S. Government and commercial aerospace contracts
• Ensures that the contract document precisely reflects the terms of the negotiated agreement
• Oversees administration of complex contractual activities in support of U.S. Government and commercial aerospace contracts
• Issues authorizations of expenditure of funds for contracts or orders and changes thereto
• Manages contract compliance activities throughout the life of the contract
• Maintains contract value used in all quarterly financial reporting
• Manages all change activity
• Submits and negotiates all changes and claims with the customer
• Initiates necessary actions to expedite customer acceptance and payment
• Advises management of possible problems and notifies customer after coordinating with appropriate departments
• Administers contract closure by coordinating with operating departments to assure proper disposition of Government or customer property and informs management of any potential liabilities
• Maintains official records file as required by company policy, contract terms, FAR and other Government regulations or law
• Drafts and negotiates various types of agreements, such as technical collaboration agreements, teaming agreements, consulting agreements, non-disclosure agreements, proposals, purchase orders, contracts and subcontracts
• Coordinates effectively with Legal and other functions as required
• Assures the Company Intellectual Property and proprietary rights in data are protected
• Provides and/or obtains legal advice regarding contracts as required

Qualifications

• Bachelor’s degree in business administration or related field is required
• MBA, JD and/or CPCM preferred
• 10+ years relevant work experience including a minimum of 5 years in large dollar contract management is required
• Defense industry experience and manufacturing experience are required
• Experience with composites manufacturing is a plus
• Interest and aptitude to manage a small team of direct reports is required
• Past experience directly/indirectly managing direct or project reports is a plus
• Ability to obtain a Security Clearance is required
• Current or prior clearance is preferred
• Experience understanding Intellectual Property and other key terms and conditions in order to analyze, draft and negotiate long term R&D and commercial agreements is required
• Excellent leadership and teambuilding skills with solid business astuteness
• Experience advising and communicating with senior management
• Sound knowledge of commercial and U.S. Government contracting principles and regulations
• Thorough understanding of complex contractual terms and conditions
• Extensive negotiations experience
• Strong analytical ability
• Practiced oral and written communication skills
• Proven capability to develop new and creative approaches in negotiating and managing contracts
• Willingness to travel up to 50%