Sr Manager, Cloud & Platform Engineering

Responsibilities

• Lead and develop Cloud Engineers and Platform Engineers, fostering a culture of accountability, ownership, and continuous improvement.
• Own the technical vision and roadmap for cloud foundations and internal platforms.
• Establish cloud standards, architectural patterns, and governance frameworks across the organization.
• Define and evolve AWS infrastructure – networking, compute, storage, IAM, security, and resiliency.
• Ensure all cloud and platform services are reliable and resilient by design, not by operational heroics.
• Drive adoption of multi-AZ and multi-region resilience patterns where required.
• Plan and lead large infrastructure projects in collaboration with Engineering, Corporate IT, GRC, and Security teams, and partner with peer leaders across Product and Engineering to deliver end-to-end outcomes.
• Partner with Security and GRC teams to meet security standards, end-of-life and vulnerability remediations, audit and compliance (e.g., PCI, SOX controls), data protection and recovery expectations.
• Champion automation-first and infrastructure-as-code practices.
• Manage cloud budgets, forecast usage, and drive cost optimization initiatives.
• Recommend software improvements to achieve higher availability, scalability, and efficiency.
• Manage on-call rotations and be on the escalation path of the on-call rotation to respond to incidents.

Qualifications

• Deep hands-on knowledge of AWS at an architectural level.
• Excellent problem solving, analytical, and decision-making skills.
• Proven people-management experience leading cloud or platform engineering teams.
• Experience managing direct reports remotely.
• Experience leading large-scale cloud migrations or platform transformations.
• Experience managing complex projects.
• Proven experience building internal platforms or shared engineering services at scale.
• Deep understanding of Linux environments, networking, and cloud architecture fundamentals.
• Experience with DevOps/SRE methodologies & tools.
• Experience in performance engineering and capacity planning.
• Experience with software development and testing processes in an agile environment.
• Experience with Kubernetes, Helm-charts, Gitlab, Elasticsearch, Confluent Kafka.
• Ability to collaborate cross-functionally and drive results.
• Able to navigate ambiguity and drive alignment across competing priorities.
• Familiar with secure development processes across the full SDLC, including secrets management, vulnerability scanning, and CVE remediation.
• Familiar with GRC review, PCI audit and SOC2 compliance processes.
• Able to manage multiple priority projects at the same time.
• Strong communication skills with the ability to engage both technical and executive audiences (verbal and written).
• Able to go deep technically when needed, while operating primarily at the systems and strategy level.
• Demonstrated ability to use data to make informed decisions about priorities and measure the cost of problems and the impact of solutions.
• Demonstrated ability to build solutions to automate monitoring systems to ensure the highest level of uptime for production systems.
• Experience managing cloud costs, budgets, and optimization initiatives.