Sr Manager, Accommodation - LA28 Olympic & Paralympic Games

About the role

The Accommodation Sr. Manager oversees the planning of the accommodation aspects of the LA 2028 Olympic & Paralympic Games. They manage accommodation selection, negotiations, contracting, and reporting for the Olympic & Paralympic Accommodation team. They work closely with the Olympic Accommodation Team to create a positive and efficient environment focused on executing with excellence.

Responsibilities

• Foster strong relationships with hotels, transportation, other vendors, and services.
• Identify accommodation needs for the Olympics including hotel evaluation, selection, contracting, and ongoing relationship management.
• Negotiate hotel contracts based on specific needs (including favorable T&Cs, food and beverage minimums, amenities, etc.).
• Develop, document, and implement specific event procedures and systems.
• Ongoing client management with both Internal and External clients (requests for lodging needs, gather and relay information between the client, partners, and other departments).
• Develop & monitor operational plans to efficiently manage accommodations inventory.
• Work closely with project leaders to adjust, document, and implement our event processes to utilize our Event Management Systems.
• Establish operational accountability (checklists, quality assurance tests, etc.) for the Olympic Accommodation team and share best practices across event teams.
• Work alongside the sales team with large proposals for groups.
• Assist in process development by analyzing current processes, then identifying and communicating opportunities to streamline procedures that directly impact productivity.
• Attend site Inspections and provide Accommodation insights and recommendations to the clients and Sales team.

Qualifications

• Experience in travel, event and hospitality industry.
• Strong understanding of the Los Angeles hotel market, its dynamics and trends.
• Exceptional interpersonal skills – a collaborative style and ability to communicate effectively at all levels with strong oral, written, and presentation skills.
• Fluent or conversational in French and English.
• Proven record of accomplishment of strong personal effectiveness in which imaginative and distinctive leadership have been demonstrated.
• Experience with Olympics or large-scale events.