Sr Logistics Specialist

About the role

We're hiring a Senior Logistics Specialist to manage complex domestic and international shipments. You'll be the team's go-to expert on export carriers, freight forwarders, and customs brokers, and trade compliance. You'll solve escalated shipping problems, identify cost savings, and help improve our logistics operations. This is a senior individual-contributor role. You'll share your expertise across the business, train and support team members in logistics and other departments, lead improvement projects, and support day-to-day operations.

Responsibilities

• Trade Compliance: Serve as the company's trade compliance specialist for imports and exports; assign and maintain HTS classifications and Schedule B numbers for exports; manage Free Trade Agreement programs, including USMCA, Korea FTA, and Morocco FTA; determine eligibility, collect supplier certificates, and claim preferential duty rates; conduct denied party screening for customers, suppliers, and freight partners, resolving potential matches; oversee EEI filings and review customs entries for accuracy; maintain compliance records and support audits.
• International Freight and Documentation: Review import and export documentation for accuracy before shipments move; coordinate with freight forwarders and customs brokers on bookings, customs clearance, and duty-related questions; advise Sales and Customer Service on Incoterms and international shipping lead times.
• Complex and High-Priority Shipments: Plan and manage complex shipments, including oversized and project cargo, expedited freight, and multi-leg international moves; determine optimal transportation modes and routes for domestic freight (LTL, truckload, parcel, intermodal) and international freight (ocean FCL/LCL and air); independently resolve escalated shipping issues, including major delays, customs holds, and damaged freight.
• Carrier and Vendor Relationships: Serve as a primary point of contact for carriers, freight forwarders, and customs brokers; support freight bids and rate negotiations through data analysis and recommendations; track customer shipments from origin through delivery, including customs clearance; monitor carrier performance, including on-time delivery, damage, and claims, and address performance issues.
• Cost Analysis and Reporting: Analyze freight spending and identify cost-saving opportunities through mode shifts, shipment consolidation, and carrier changes; audit freight invoices and resolve billing discrepancies; develop and maintain KPI reports covering freight costs, on-time delivery, and transit times.
• Process Improvement and Mentoring: Develop and maintain standard operating procedures for shipping and logistics; serve as a power user for the company's TMS and ERP systems, supporting testing and implementation of system improvements; lead logistics and trade compliance improvement projects; train and support colleagues across departments; provide operational coverage for the Director of Operations