Sr Live Video Quality Software Engineer

About the role

The Sr Live Video Quality Engineer plays a crucial role in the Video Technology Group, focusing on quality assurance and software engineering for live streaming platforms. This role involves building, testing, and releasing video platforms, automating testing across the entire video lifecycle, and mentoring engineers.

Responsibilities

• Quality Assurance workflows across a suite of back-end and front-end frameworks
• Build, test, and release video platforms with other video QA and software engineers
• Automation testing across the whole end-to-end video lifecycle, including acquisition, processing, delivery, and playback
• Development and maintenance of internal automated QA systems, ensuring seamless integration with CI/CD strategies
• Define and develop useful metrics and alerts for monitoring live streaming events and proactively identifying reliability risks
• Mentor and guide engineers, fostering a culture of collaboration and technical excellence
• Work with internal services to increase automation of the QA workflow
• Review test plans with team members to test across different points in the video pipeline
• Analyze test reports and thoroughly document bugs
• Create and maintain detailed, comprehensive, and well-structured test plans and test cases
• Monitor and track defect resolution, coordinating with developers to prevent, report, and resolve defects
• Provide QA support both pre and post-deployment, including occasional evenings and weekends
• Investigate and resolve issues in live streaming workflows by collecting relevant logs and metrics, diving into troubleshooting, and suggesting mitigations
• Sit between developers and internal customer teams to ensure platform reliability, scalability, and availability
• Work with the development team to test new product features and provide feedback into product development for our video streaming platform
• Interface with other platform teams to build and test video streaming workflows end-to-end

Qualifications

• Experience developing pytest automated test framework (or similar) and familiarity with a range of automated test strategies
• Experience working with distributed systems and creating QA strategies to enhance fault tolerance of such architectures
• 7+ years of experience with live streaming video or distributed software QA
• Strong troubleshooting skills
• Drive issues to resolution and provide root cause analysis if needed
• Experience with streaming protocols such as HLS, DASH, CMAF, SRT, Zixi, RTP, RTMP
• Experience with modern video & audio codecs such as H264, HEVC, VP9, AV1, AAC
• Knowledge and understanding of DRM, SCTE-104/35, Closed Captioning, Digital Ad Insertion
• Experience with AWS Media Services (MediaLive, MediaConnect, MediaPackage) and/or competing vendors (Zixi, Unified Origin, ATETE, Harmonic, Bitmovin)
• Experience with REST APIs and data interchange formats such as JSON and XML
• The ability to successfully work with internal business units & teams with varying technical backgrounds
• Strong written, verbal and interpersonal communication skills
• Tooling & Ecosystem: Experience with Docker and, preferably, Kubernetes; Familiarity with working within cloud providers (AWS, GCP, OCI) and infrastructure-as-code tools like Terraform; Exposure to building Python REST APIs using FastAPI with Celery for distributed task processing
• BS degree in Computer Science, similar technical field of study or equivalent practical experience

Preferred Qualifications

• Familiarity with Rust
• Livestreaming operations experience