Sr Lead Systems Cloud Engineer-2

About the role

This is a Non-Employee Contingent Worker role providing services for TIAA’s family of companies and will be employed by TIAA’s preferred 3rd Party Supplier. The anticipated term of this engagement will be 23 months, with the possibility of extension based on company business needs. The role will be performed onsite, likely in a hybrid capacity, at the location(s) listed in the posting.

Responsibilities

• Leads data platform initiatives through integration of engineering principles and maintenance of cloud services
• Reviews data platform requirements, builds scalable and efficient processes, and populates platform data in the cloud
• Curates large amounts of real-time and relational data and disseminates among the data platform team
• Utilizes data engineering expertise to enhance the data cloud and team processes
• Drives the data platform roadmap and defines requirements, timelines, and resources
• Streamlines operations for the data platform and leads complex integrations with the data engineering team
• Collaborates with data engineers on platform initiatives and cloud management for optimal business operations
• Provides lead-level solution architecture, engineering design, implementation, and technical third-level support services for Microsoft Entra, Microsoft Active Directory, and the Windows Server platform across the enterprise
• Develops and enhances Microsoft Entra ID and Active Directory engineering standards for a multi-site organization, including core operating system and authentication services
• Develops technical partnerships with key architecture, project, operations, and support teams
• Automates Microsoft authentication solutions in a multi-forest and multi-domain environment and configures for Microsoft Entra and Active Directory, considering IaaS cloud solutions such as AWS and Azure
• Provides third-level support for an enterprise-wide, distributed Microsoft Entra ID and Active Directory, including related technologies such as AAD Connect, SSO, and the Graph API

Requirements

• 7 years of relevant IT experience
• Demonstrated experience in a high-tech customer-facing role (e.g., Professional Services, Solution Architecture, Systems Administrator, Engineering, or Consulting)
• Hands-on experience with Microsoft Entra ID, Active Directory, Microsoft Windows Server, and related technologies; experience providing senior-level operational support and implementation of large-scale, enterprise-level solutions
• Previous experience with the design of infrastructure and integration into new and existing authentication services like Entra ID and AD services
• Five years of demonstrated experience supporting Active Directory or Microsoft Entra ID
• In-depth and thorough understanding of monitoring best practices, preferably with Splunk, Microsoft EndPoint Configuration Manager (MECM), and/or Quest Change Auditor
• Experience with infrastructure and server theories, principles and concepts, application infrastructure and standards, networking fundamentals, physical server architecture, and virtualization technologies (e.g., VMware, Hyper-V, LAN/WAN/Firewall/VPN networks)
• PowerShell scripting experience
• Hands-on experience with Multi-Factor Authentication, SSO, and SSL certificates implementation and management
• Understanding of WAN/LAN concepts and the TCP/IP protocol stack

Qualifications

• Required: Bachelor’s degree in Information Technology, Computer Science, or related technical field
• Preferred: Microsoft Windows Server certifications; Azure Certifications or MCSE
• Working knowledge of ticketing systems; creating, updating, and closing tickets
• Strong customer service skills (both written and verbal)
• Excellent interpersonal skills; ability to listen and understand requirements
• Experience with one or more cloud providers such as Azure, AWS, or Google Cloud Platform
• Ability to effectively deliver and execute technical projects across multiple engagements in a customer-facing capacity

Pay

Base Pay Range: $58.22/hr – $84.62/hr. Actual base salary may vary based upon relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.