Sr. Lead Digital Product Management - CBL Deposit Payments

About This Role

Wells Fargo is seeking a Sr. Lead Digital Product Manager to join the Wires and Me2me Product Management and Development team, part of the CBL Deposit Payments Group. This role reports directly to the Head of Wires and Me2me Product Management and will be responsible for the overall management of ALL CBL deposit payment types.

Learn more about our career areas and business divisions at wellsfargojobs.com.

Responsibilities

• Work horizontally to drive the ALL CBL Deposit Payment roadmaps and strategies across all impacted channels and groups with a customer-first focus.
• Engage with key internal stakeholders including Technology, Digital, Operations, Government Relations, Payment Strategy, Independent Risk Management, and Legal.
• Engage with key external stakeholders including partner banks, other financial services partners, the trades, key vendors, and more.
• Lead cross-functional teams delivering product strategies and enhancements across ALL channels and products.
• Align work to the CBL strategic plan, participate in big room planning efforts across groups, and identify areas to work more efficiently.
• Prioritize work to have maximum impact on customer experience to drive greater business impact.
• Ensure compliance with applicable internal policies and regulations.
• Collaborate with and influence stakeholders at various levels across the organization from junior individuals to senior leaders and their directs.
• Conduct value-based analysis to optimize revenue, positive customer experiences, while reducing opportunities for fraud and scam loss.
• Act with a sense of urgency to maintain a daily pulse on change management and ensure business outcomes are being delivered.
• Ensure the highest impact work is continually being prioritized, development issues are quickly worked through, and that work is constantly being prioritized to focus on continuous improvement and delivery of business results.

Required Qualifications

• 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications

• Background and experience with ALL Consumer and Business Deposit products.
• Deep understanding of Fraud and Scams and strategies to protect customers and the financial industry.
• Strong understanding of compliance requirements related to payment products (e.g., Reg-E, UDAP).
• Experience working across many payment industry partners to gain consensus on payment directions on key products like Zelle, Debit Card, ACH, Wire, Check, Instant Payments, Cash.
• Financial services experience specifically in retail banking.
• Expert verbal, written, and presentation skills; must be able to effectively communicate and broker agreements amongst diverse, differing, competing, and/or conflicting perspectives/priorities.
• Strong analytical skills with high attention to detail and accuracy.
• Ability to effectively communicate, create, and deliver dynamic presentations to all levels of the organization.
• Ability to create clear and compelling presentations with exceptional strategic "storytelling" skills.
• Exceptional organization, coordination, and time management skills.

Job Expectations

• Willingness to work on-site at stated location on the job opening.
• This position offers a hybrid work schedule.
• Ability to travel up to 25% of time.

Locations

• 2700 and 2800 South Price Road, Chandler, Arizona
• 550 S 4th St, Minneapolis, Minnesota
• 401 S Tryon St, Charlotte, North Carolina
• 333 Market St, San Francisco, CA

Pay Range

• Minn.: $159,000-$279,000 annually
• San Francisco: $175,000-$305,000 annually

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date

31 Jul 2026

Reference Number

R-562572-1