Sr IT Support Administrator

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections with real content. We must not repeat job title. No Job ID etc. Remove boilerplate, navigation, legal, EEO, etc. Must preserve all substantive info. We need to parse the description. Key sections: - Description (intro) maybe "About the role" or similar. The description includes role overview: primary on-site tech resource, Microsoft-centric environment, etc. Could be placed under

About the role

with paragraphs. - Key Responsibilities: list of responsibilities. Should be

Responsibilities

with

• items. - Skills: there is a "Skills" section with list: Troubleshooting, Technical support, Imaging, intune, microsoft, mobile device, conference room support, Customer service, network support, phone support. Also "Top Skills Details" and "Additional Skills & Qualifications". Actually "Additional Skills & Qualifications" includes qualifications like 3+ years experience, Intune admin, M365 knowledge, Samsung Knox MDM, ITIL 4 Foundation certification required, etc. Also "Preferred Qualifications". So we need to separate Requirements/Qualifications vs Skills. We have sections: Skills (list of skill keywords). Additional Skills & Qualifications (which is more like qualifications). Preferred Qualifications (maybe also qualifications). Also "Experience Level Intermediate Level", "Job Type & Location", "Pay And Benefits", "Workplace Type", "Application Deadline". Also "About TEKsystems" etc which is boilerplate (should be removed). Also "About TEKsystems And TEKsystems Global Services" etc (boilerplate). Also legal EEO etc (remove). Also "San Francisco Fair Chance Ordinance" etc (remove). Also "Use of Artificial Intelligence (AI)" (remove). Also "Application Deadline" maybe we keep? It's a date; but instruction: include section only when posting has real, specific content for it. It does have a date: "Application Deadline This position is anticipated to close on Sep 30, 2026." That's substantive. Should we create a section? There's no predefined heading for Application Deadline; we have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Application Deadline not in list, so we should not create a heading for it. We could fold it into a short

  maybe under About the role or elsewhere. The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it." Application Deadline is metadata; we can fold into a short

  . Probably best to include it in a paragraph under About the role or maybe after description. Pay And Benefits: we have pay range and benefits list. So we need

  Pay

  and

  Benefits

  maybe separate? The instruction: Use headings for Pay, Benefits, Schedule. So we should create Pay and Benefits sections if content exists. Pay: we have pay range $30.00 - $38.00/hr. Benefits: list of benefits. So we create those. Schedule: we have "Workplace Type This is a fully onsite position in Baton Rouge,LA." That's about schedule? Not exactly schedule but location. There's no explicit schedule (e.g., full-time, part-time, shift). Could treat "Workplace Type" as schedule? Not exactly. There's no schedule info besides maybe "Contract to Hire position". That's job type. Not schedule. So we may not create Schedule section because no specific schedule content. Could we treat "Workplace Type" as schedule? Probably not. The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. So we should not create Schedule. We also have "Job Type & Location": "This is a Contract to Hire position based out of Baton Rouge, LA." That's job type and location. Could be placed under About the role or maybe a separate section? Not in allowed headings. So fold into paragraph. We have "Experience Level Intermediate Level". Could be part of Requirements/Qualifications. We need to decide on sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. Possibly also "Qualifications" vs "Requirements". The posting has "Additional Skills & Qualifications" and "Preferred Qualifications". Could combine into Requirements and Qualifications. But we need to avoid thin sections. Perhaps we make one section "Requirements" that includes both required and preferred qualifications. Or we could have "Requirements" for required, and "Qualifications" for preferred. But we need to avoid filler. Let's see content: Required: - 3+ years progressive IT support experience, including direct end-user desk-side support and exposure to network/infrastructure operations. - Hands-on administration experience with Microsoft Intune, including compliance and configuration policy for Windows and iOS/iPadOS devices. - Working knowledge of broader M365 stack (Exchange Online, SharePoint, Teams) at administrator/support level. - Experience with Samsung Knox MDM (or comparable Android enterprise management) for smartphone fleets. - ITIL 4 Foundation certification required (or must be obtained within first 90 days). - Demonstrated experience supporting conference room/AV systems, IP telephony, printers/MFPs, mobile device fleets. - Strong asset and inventory management discipline, including spares/stock planning. - Proven ability to operate proactively and cross-functionally with corporate IT team — not silo, not supervisory. - Excellent verbal and written communication skills; comfortable interfacing with business stakeholders (e.g., area VP). - Ability and willingness to travel regularly to job sites and regional offices in the D.C. area. (Note: D.C. area? earlier said Baton Rouge, Mobile, Prairieville; maybe typo.) - Comfortable with installing Network gear and cameras in remote locations. Preferred: - Microsoft certifications such as MD-102 (Endpoint Administrator) or equivalent Intune/M365 credentials. - CompTIA Certifications A+, Network+, Security+. - Experience with Windows Autopilot, Conditional Access, Intune compliance/configuration profile design. - Prior experience in construction or another distributed, multi-site industry. - Experience in contributing field feedback into a corporate endpoint management or device policy program. - Familiarity with ServiceNow or comparable ITSM/CMDB platform. - Experience with Wiring and following Wiring diagrams with CAT6 cable termination. Thus we can have a "Requirements" section for required items, and a "Qualifications" section for preferred. Or combine. We also have Skills section: list of skill keywords. We need to output only HTML fragment, no /, no markdown. We'll produce something like:

  About the role

  ... description ...

  Responsibilities

  • ...
  ...

  Requirements

  • ...
  ...

  Qualifications

  • ...
  ...

  Skills

  • ...
  ...

  Pay

  The pay range for this position is $30.00 - $38.00/hr.

  Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
  We need to ensure we preserve all substantive info. Also include location and job type maybe in About the role paragraph. Let's craft About the role paragraph: combine description intro and job type/location. Description: "The IT Support Analyst is the primary on-site technology resource for Baker's Baton Rouge corporate office and the regional offices and job sites in the surrounding area (Mobile and Prairieville). Baker is a Microsoft-centric environment (M365, Intune, SharePoint) with Samsung Knox MDM for the Android fleet, and this role is expected to operate fluently across that stack. The first priority is always the Baton Rouge office: end users on track, proactively supported, and issues resolved before they become disruptions. Beyond that, the role is the local hands-and-eyes for IT Operations during network refreshes, upgrades, and change/release activity, and — on a hybrid basis — a field-level partner to the corporate Endpoint Management resource, contributing real-world insight to Intune and endpoint enhancements. This is a support analyst position, not a leadership role; influence comes from field expertise and reliability, not from managing others. The ideal candidate is proactive, technically well-rounded, and comfortable operating as an embedded extension of the Core corporate IT Operations and IT Services teams rather than in a silo." Job type/location: "This is a Contract to Hire position based out of Baton Rouge, LA." We could also mention travel to job sites etc but that's in responsibilities. We'll combine. Now Responsibilities: list from "Key Responsibilities" bullet points. We need to extract each bullet. From text: Desk-Side & Workplace Support - Provide hands-on support for workstations, meeting rooms, and conference/AV systems for the D.C. corporate office. (Note: D.C. corporate office? earlier said Baton Rouge; maybe a mistake but we keep as given.) - Support printers/MFPs, IP telephony, and mobile devices (iPads, iPhones, Android smartphones) for end users. - Own workplace and mobility services for the corporate team locally, with the ability to expand scope as demand grows. IT Operations Partnership - Act as the regional hands-and-eyes for IT Operations (network, infrastructure) during refreshes, upgrades, and release/change activity. - Coordinate directly and proactively with the Core corporate IT Operations and IT Services teams — this role is expected to be engaged, not siloed. - Escalate, document, and follow through on infrastructure issues affecting the region using standard ITSM processes. Device Management - Serve as a regional owner for end-to-end device management practices: provisioning, hardening, security-baseline compliance, and decommissioning. - Apply and enforce device policy in Microsoft Intune for Windows and iOS/iPadOS devices (laptops, iPads, iPhones), and in Samsung Knox MDM for the Android smartphone fleet. - Use M365 and SharePoint administration knowledge to support workplace and mobility services beyond pure device management. - Baker manages roughly 2,800 laptops, 2,000 iPads, and 3,500 mobile devices enterprise-wide — this role helps mature the standards and controls behind that fleet through its Intune-focused corporate collaboration (see below), not by owning the fleet alone. Hybrid Corporate Collaboration — Endpoint Management - Partner with the corporate Endpoint Management resource on Intune enhancements — configuration profiles, compliance policies, Autopilot, and related improvements. - Bring field-level insight from day-to-day support into corporate endpoint decisions — what's working, what's causing friction, and where policy doesn't match real-world use. - This is a contributing, non-leadership role in corporate initiatives: input and field expertise, not ownership of the corporate Endpoint Management roadmap. Regional & Job Site Coverage - Own IT support for job sites and regional offices in the Louisiana area, per the established area-of-responsibility boundaries. - Travel regularly