Sr. IT Project Manager

Key Responsibilities

• Lead multiple concurrent projects across the full project lifecycle.
• Develop and maintain project plans, schedules, budgets, dependencies, and resource forecasts.
• Establish governance structures, steering committees, and executive reporting.
• Proactively identify and mitigate risks, issues, and roadblocks.
• Build strong relationships with executive, business, and technology leaders.
• Facilitate decision-making and drive accountability across teams.
• Deliver concise executive-level communications, presentations, and status reporting.
• Escalate issues appropriately while presenting recommendations and options.
• Manage relationships with implementation partners, software vendors, consultants, and service providers.
• Hold vendors accountable for commitments, deliverables, timelines, and quality.
• Challenge assumptions and ensure vendors provide appropriate recommendations and solutions.
• Capture and communicate project progress and outcomes.
• Coordinate testing, cutover, deployment, and stabilization activities.
• Ensure business readiness and operational transition planning.
• Track project outcomes, benefits realization, and post-implementation success metrics.

Qualifications

• Bachelor’s degree in computer science, Information Systems, or related field required or equivalent experience.
• 7+ years leading complex IT projects and programs.
• Experience managing third-party vendors and system integrators.
• Experience leading enterprise software implementations, upgrades, integrations, or transformations.
• Strong business analysis and requirements management experience.
• Experience driving organizational change management activities.
• Demonstrated ability to influence without direct authority.

Skills And Abilities

• Executive Communication: Exceptional verbal, written, presentation, and facilitation skills. Ability to tailor communications from frontline teams through executive leadership.
• Ownership & Accountability: Highly self-directed with a strong bias toward action. Able to operate independently without extensive oversight. Takes ownership of outcomes, not just activities.
• Leducation: Bachelor’s degree in computer science, Information Systems, or related field required or equivalent experience.
• Leadership & Influence: Strong facilitation, negotiation, and conflict resolution skills. Comfortable challenging assumptions and driving difficult conversations.
• Strategic Thinking: Ability to connect project execution to business objectives and value. Strong prioritization and decision-making capabilities.
• Organizational Agility: Thrives in ambiguous and rapidly changing environments. Able to manage competing priorities while maintaining execution discipline.
• Analytical Problem Solving: Strong critical thinking and root-cause analysis skills. Ability to quickly assess complex situations and develop actionable solutions.