Sr IT Portfolio Management Professional

About the role

The Senior IT Portfolio Management Professional – Insurance Tech Segment partners closely with business, technology, and product stakeholders across the Insurance value chain to ensure the IT portfolio and demand pipeline are aligned to enterprise priorities. Work assignments involve moderately complex to complex issues requiring deep analysis of business operations, insurance technology interdependencies, and varying organizational, regulatory, and market-driven factors. This position requires autonomy in decision-making regarding technical approaches, sequencing, and dependencies within insurance technology ecosystems—such as claims platforms, digital front doors, core admin systems, and data platforms.

The role organizes and prioritizes programs and projects in alignment with IT Strategy, Enterprise Architecture guidelines, Delivery roadmaps, and segment-level strategic plans. This includes balancing discretionary and non-discretionary spend (e.g., regulatory, compliance, security, member experience, operational efficiency), evaluating funding against annual portfolio budgets, managing intake/throughput capacity, adjusting schedules, and ensuring the right financial and organizational support is allocated to priority work. The position influences departmental strategy and drives technology portfolio decisions by evaluating business value, platform impacts, customer experience outcomes, and risk.

Responsibilities

• Align IT portfolio and demand pipeline with enterprise priorities through collaboration with business, technology, and product stakeholders.
• Analyze complex issues related to business operations, insurance technology interdependencies, and regulatory or market-driven factors.
• Organize and prioritize programs and projects in line with IT Strategy, Enterprise Architecture, and strategic plans.
• Balance discretionary and non-discretionary spend, including regulatory, compliance, security, and member experience initiatives.
• Evaluate funding against annual portfolio budgets and manage intake/throughput capacity.
• Adjust schedules and allocate financial and organizational support to priority work.
• Drive technology portfolio decisions by assessing business value, platform impacts, customer experience outcomes, and risk.
• Produce portfolio-level metrics, performance dashboards, forecasting views, and trend reporting.
• Utilize ad-hoc query tools and data repositories for portfolio, financial, and operational data extraction and analysis.

Requirements

• 7+ years of experience in technology, IT portfolio management, IT delivery, or related fields.
• Experience working within insurance technology ecosystems (e.g., claims, policy administration, provider systems, digital health platforms, clinical/UM systems, regulatory/compliance technology) strongly preferred.
• Comprehensive knowledge of Microsoft Office applications including Word, Excel, Access, PowerPoint, and Visio.
• Must reside within commutable distance of one of the specified locations or work remotely as a Home or Hybrid Home/Office associate.

Qualifications

• Bachelor’s degree (preferred).
• SAFe Lean Portfolio Management Certification or similar (preferred).
• Six Sigma and/or PMP certification (preferred).
• Experience in problem analysis, process engineering, or operational excellence within an insurance or healthcare technology environment (preferred).
• Experience producing executive-level metrics, measurements, KPIs, and trend reports related to portfolio performance, capacity, or outcomes (preferred).

Work-at-Home Requirements

• Self-provided internet service must meet the following criteria: minimum download speed of 25 Mbps and upload speed of 10 Mbps; wireless, wired cable, or DSL connection suggested. Satellite, cellular, and microwave connections may be used only if approved by leadership.
• Associates in California, Illinois, Montana, or South Dakota will receive a bi-weekly payment for internet expenses.
• Humana provides telephone equipment appropriate to meet business requirements.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI/HIPAA information.
• Occasional travel to Humana's offices for training or meetings may be required.

Pay

The pay range for this full-time (40 hours per week) position is $106,900 - $147,000 per year. The range may vary based on geographic location, and individual pay will depend on demonstrated skills, knowledge, experience, education, and certifications. This role is eligible for a bonus incentive plan based on company and/or individual performance.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off, including company and personal holidays, paid parental and caregiver leave.
• Short-term and long-term disability.
• Life insurance.

Schedule

Scheduled weekly hours: 40.