Sr. IT PMO Project Manager

Overview

The senior PM will be responsible for Leading and managing successful execution of transformational program/projects and ensuring delivery of business value. This role will collaborate with key IT and business stakeholders on execution approach and will lead by example with a passion for delivery and process excellence, ensuring that complex enterprise-wide initiatives drive value for all stakeholders.

Roles & Responsibilities

• Manage IT Programs that interface with the CIO and IT/business leadership and deliver on strategic roadmap capabilities
• Work closely with senior leadership to ensure that projects are following established project management standards and are delivered on time, within budget and with change management excellence
• Identify and develop trusted adviser relationship with project and program stakeholders, sponsors and stakeholders
• Define success criteria and ensure value realization throughout major project milestones
• Effectively communicate and manage program expectations to project managers, owners, sponsors, team members, and other stakeholders
• Manage the IT project roadmap and provide regular updates to the CIO staff and business stakeholders
• Evaluate and track ROI on all major project initiatives and synchronize IT project deliverables with business goals
• Provide focus, consistency and on-going governance of IT programs
• Review budget proposals and advises on program budgets
• In partnership with the project managers and project business stakeholders, establish key operational metrics and dashboards for portfolio, business reviews and project steering teams
• Facilitate development and actively share of best practices through informal communication channels and formal training sessions
• Work to resolve and escalate critical program issues for appropriate/timely resolution
• Assess portfolio complexity and develop the right project team to drive successful execution
• Manage all program aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
• Procure adequate resources to achieve project objectives in planned timeframes
• Understand interdependencies between technology, operations and business needs
• Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices
• Participate and/or drive feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders
• Lead, direct and be accountable for the overall performance of the IT PMO team in the delivery of the portfolio
• Create organizational credibility with respect to all project management deliverables and process efficiencies by instilling the culture of execution, operational excellence, and accountability for outcomes
• Continue professional development in order to keep abreast of emerging technologies, methods and best practices

Work Experiences

• Extensive Program and Project Management discipline knowledge and skills
• Excellent interpersonal skills with proven ability to influence at all levels and lead cross-functional teams in an environment of competing interests and limited resources. Performance reviews and staff development
• Establish practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
• Lead program/project and stakeholder/steering meetings
• Excellent verbal and written communications skills complemented by solid business and technical background, and keen interest in business operations, process improvement, and change impact
• Expert problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions
• Experience working with geographically distributed teams in an international environment
• Experience in managing stakeholder relationships cross-functionally in technology, finance and operational business
• Proven ability to work in an ambiguous environment and deliver results with minimal supervision
• Fluency in English, other language skills a plus, but not required
• Excellent interpersonal and communication skills and proven ability to work effectively with all organizational levels
• Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives
• Experience in IT financial management and organizational change management
• Excellent experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall
• Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations
• Proficiency on MS Tools: MS Project, Excel, Word and PowerPoint
• Experience negotiating vendor contracts
• Experience drafting and submitting budget proposals and recommending subsequent budget changes where necessary
• Experience in successfully leading projects and programs to on-time, on-schedule and within budget close
• Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance
• Strong experience presenting to executive sponsors and demonstrated communication skills; both written and oral with technical and non-technical staff, all levels of management
• Team-building skills with technical and non-technical staff
• Support diverse and inclusive work environment

Education Requirements

• BS degree in business management, finance, computer science or a related discipline is preferred
• 15+ years of experience in IT organization
• 10 years of program and project management experience including large scale, complex projects; PMP preferred
• 5 years of team leadership experience

Essential Capabilities

• Stakeholder Management – build strong and productive partnership with IT and Business leads, understand their strategy
• Well organized, ambitious, courageous, flexible but decisive, with strong interpersonal skills
• Energy and Drive for Results - High positive energy to take on continuous and complex business challenges in a fast-paced environment. Persistence to drive to solutions despite obstacles and/or competing priorities
• Adaptability – Adapts without difficulty to changes in the work environment. Manages competing demands and is able to deal with frequent change, delays or unexpected events
• Ethics & Integrity – High degree of personal integrity in all business dealings
• Execution – Attentive to detail and demonstrated ability to deliver on accountabilities in order to help the business and the team be successful. Track record of high-performance
• Teamwork/Collaboration – A great team player with a great attitude, good customer service orientation, and focused on delivering outstanding results to their clients and the business, overall
• Organization – Strong organization skills, attention to detail and follow-through to resolve any outstanding issues
• Communication – Excellent written and verbal communication skills; presentation skills, appropriately communicates at all levels of the organization
• Problem solving – Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully

Location of Role

West Palm Beach, FL