SR IT Business Analyst

This is a Fully Remote Job About Our Client:This organization operates within the public sector, specifically supporting early care and learning programs. It addresses the challenge of managing and improving child care services by maintaining and enhancing specialized software systems for the Georgia Department of Early Care and Learning. The organization works closely with various internal units and external vendors to ensure effective implementation and support of these systems. About the Opportunity:The SR IT BUSINESS ANALYST role is responsible for analyzing business needs and guiding the planning, design, and implementation of new or enhanced systems supporting child care services. Serving as the primary subject matter expert for the KOALA application, this position plays a critical role in ensuring system functionality aligns with program requirements and industry standards. The analyst contributes to maintenance, enhancement projects, testing, and training efforts, thereby supporting the organization's operational effectiveness. Responsibilities:Define and implement KOALA application functionality and requirementsServe as primary subject matter expert for KOALA program operationsCoordinate maintenance and support activities representing agency interestsDevelop detailed business requirements and system documentationAssist in creating user training materials with screenshots and guidanceDevelop and execute test plans; support user acceptance testing and data preparationParticipate in enhancement projects across the full project lifecycleBuild partnerships with internal teams and external vendors to ensure timely deliverablesFulfill data requests as needed Requirements:Experience managing IT projects and writing business requirementsStrong ability to work independentlyExcellent written and verbal communication skillsAbility to effectively communicate with child care services and legal staffStrong command of English grammar, punctuation, and writing conventionsAbility to understand and translate stakeholder needs quicklyOpenness to direction, feedback, and editingLogical, analytical, and detail-oriented mindsetProficiency with Microsoft Office, Balsamiq, Azure DevOps, and SQL scriptingAbility to receive and understand oral communicationClear verbal communication skillsHearing sufficient to understand normal conversationClose visual acuity for detailed data analysis and computer workAbility to prioritize and analyze data with discretion and judgmentAbility to apply evaluative reasoning in subjective analysis situationsBachelor's degree in a related field with 10 or more years of relevant experience preferred Pay Range and Compensation Package:The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors. Benefits & Perks:Flexible work from home options available Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.