Sr. IoT Engineer

Essential Functions

• Lead a program for digital buildings in a large portfolio, migrating from legacy infrastructure to new generation cloud connected and centrally managed operations
• Deliver the framework, communications, and processes for the program to connect site teams and stakeholders to achieve the set targets
• Partner with client and operations teams to identify system improvement opportunities and lead the implementation
• Manage and update asset inventory lists of Automation components, ensuring that any changes are documented correctly and that systems are updated when changes take place
• Regularly audit all owned assets of hardware, software, and associated Licensing
• Support site critical MEP enhancement projects including hardware upgrade associated with BMS such as workstations and software upgrades including programming and configuring tools, graphics, and user interfaces
• Support major equipment issues and failures by reviewing and supporting remediation actions, e.g., whether to change out equipment or repair, temporary repairs, change controls if required
• Review maintenance contracts with third party vendors and ensure their remit is defined adequately and deliverables are clear and appropriate
• Assist to ensure best value for money is obtained in terms of minimizing external contract support and maximizing the use of internal resources (i.e. service partner BAS/BMS techs)
• Ensure any security updates / patching and configuration changes are implemented in an efficient manner and reported back where appropriate (e.g. in the case of cyber alert)
• Support software and configuration required for external systems interfaces such BMS software tools
• Sign off and hand over hardware deployments and software integrations
• Oversee mapping building system points and data ingestion into cloud hosted services
• Extend building ontology (relational class, subclass, and property relationships) as needed
• Carry out training of staff, ensure all procedures and instructions are carried out appropriately by doing regular management monitoring
• Review performance of the engineering operational systems (number of alarms per week, outstanding work orders, etc.)
• Serve as an escalation POC for network and application issues for the BMS engineering team
• Oversee project management for ongoing workstreams to ensure timely delivery and alignment with operational goals

Key Skills & Knowledge

• Strategic mastery of IT systems
• Experience with Linux, MS Windows Server, and SQL
• Proficiency in controls system integration protocols, including BACnet, Modbus, MQTT, and HTTP, suitable for enterprise-class networks
• Deep understanding of engineering design and the strategic operational aspects of facility systems and equipment
• Ability to recognize IoT system shortcomings and respond to operational and emergency situations such as vulnerabilities, patch and client driven tabletop exercises
• Excellent written and communication skills
• Flexible and creative work style with a goal of achieving excellence
• Familiarity with smart buildings spaces: IoT devices, transmission pipeline, databases, data transformation, rudimentary software understanding
• Good building domain expertise
• Understand the IoT platform technology stack and how devices communicate to the cloud
• Subject Matter expertise on the devices to integrate
• Know how IoT devices work and represent data
• IoT and Building Controls security, i.e. configuring for secure communications & operations of data at rest or in transit
• Ability to identify data needs based on defined use case
• Familiarity with integrated facilities management operations
• Experience conveying technical aspects to non-technical audiences
• Experience Bachelor's degree, or equivalent experience, with 7 years or more of professional experience in controls systems
• Extensive experience specifically covering HVAC, energy monitoring, and lighting systems
• Automated Logic WebCTRL experience
• Strong foundation in IPv4 networking, including hands-on experience troubleshooting communication issues and performing packet capture analysis
• IoT device management and experience
• Root Cause Analysis experience
• Program Management
• Knowledge of relevant regulations and standards, including data privacy and security regulations
• Excellent communication skills and availability to talk to executive levels through to frontline teams
• Strong PC literacy and proven ability to manage daily activities using various systems