Sr Installation Engineer

About the role

We are seeking a technically skilled and people-friendly Senior Installation Field Engineer to support the VA’s Electronic Health Records (EHR) deployment and training projects. This role involves frequent travel, managing onsite technical teams, and providing high-quality customer service in dynamic environments. When not traveling, you'll perform daily helpdesk, system administrator, and network onsite tasks at the local VA. If you thrive in fast-paced settings and enjoy problem-solving, hardware management, and leading technical teams, this opportunity is ideal for you.

Join a dedicated team supporting vital healthcare technology deployments for the VA. This role offers the chance to lead technical efforts in a meaningful environment, work with a skilled team, and travel to exciting training sites. If you are passionate about hardware, networks, and delivering excellent customer service, we encourage you to apply and make an impactful difference.

Responsibilities

• Oversee a team of onsite technicians supporting EHR deployment and training.
• Set up equipment at training sites, verify VA computer images, and ensure computers are ready for scheduled scans and updates.
• Configure Active Directory accounts, network connectivity, and install peripherals at each training seat.
• Manage baseband network and internet connectivity configuration, management, and issue resolution.
• Configure and manage Wi-Fi hardware and troubleshoot related issues.
• Support hardware start-up, imaging, configuration, updating, and break/fix activities.
• Manage inventory and ensure network connectivity during all training sessions.
• Provide onsite installation support and ongoing issue resolution with limited supervision.
• Transport IT equipment across training sites, often lifting up to 50 pounds, and perform setup/removal tasks in various environments.

Requirements

• A Bachelor’s degree in computer science, Information Systems, Information Technology, or equivalent, with 10 years of total experience, or 18 years of experience in lieu of a degree are required for this role.
• A Public Trust clearance is required for this role.
• On-Site at the Department of Veterans Affairs facility in Omaha, Nebraska.

Qualifications

• 5+ years of experience designing, analyzing, configuring, or troubleshooting IP