Sr. Inside Sales Associate - Fort Worth

About the role

Master Halco Fence & Deck Supply, North America’s leading manufacturer/distributor of fencing and perimeter security products, is seeking a Sr. Inside Sales Associate. Inside Sales Associates work on the phone and at the branch counter desk servicing contractors, distributors, and retailers purchasing fence products. This position has played an important role in advancing Master Halco toward attaining a $1B valuation in 2022, and the sales team's success in generating sales and providing excellence in customer service builds the company's future and maintains its 60+ year heritage in the building products industry.

Responsibilities

• Discovery conversations with existing and prospect customers to identify products and services that Master Halco can provide to grow their business.
• Calling current customers by phone to generate orders for scheduled delivery routes and to inform customers of specials and sales promotions.
• Work as a team with other sales and operations people to hit sales goals and earn bonuses and spiffs.
• Partner with outside sales team to expand products and customer base.
• Collect market intelligence from customers regarding competitive situations, competitor pricing, market situations, and inform Branch Manager.
• Take inbound phone calls and emails from contractors and retail customers to process quotes and orders in a timely manner.
• Consult with clients/customers after sales to provide ongoing support.
• Prepare job order quotations based upon customer requests and information.
• Communicate by phone or email with customers from time of order to time of shipment.

Requirements

• High school graduate or equivalent work experience.
• 3+ years of customer service / sales experience.

Skills

• Excellence with phone sales, computer entry, and customer-facing engagement.
• Strong communication skills (verbal & written).
• Computer literate and proficiency in MS applications (EXCEL required).
• Desired sales experience or applicable product knowledge in building materials (metals, woods, plastics, hardware), Do-It-Yourself retail, construction, mechanical/electrical.

Benefits

• Competitive health care plan typically starts following the 31st day of employment.
• Generous matching 401(k) plan.
• Tuition reimbursement up to $10K per academic year.
• Generous paid-time off package.
• Corporate discount opportunities and more.

Pay

• Competitive hourly wage range of $30.15-$34.00 per hour (based on experience).
• Quarterly Bonus Program and spiffs.

Schedule

• Monday through Friday schedule.
• Typical operating hours are 8am-5pm.