Sr. IAM Engineer – Active Directory Services

Location: 100% Remote

About the role

The Senior IAM Engineer - Directory Services is responsible for supporting, maintaining, securing, and modernizing the organization's Active Directory and hybrid identity environment. This role serves as a key contributor to directory services operations, recovery readiness, identity security, and future modernization initiatives. The ideal candidate possesses strong Active Directory expertise, an Identity and Access Management (IAM) mindset, and the ability to balance operational support with long-term strategic objectives. This individual must be adaptable, capable of learning new technologies quickly, and comfortable working across multiple identity-related disciplines. Experience with Quest and One Identity solutions is highly desirable.

Responsibilities

• Active Directory Operations, Resiliency & Recovery
  • Maintain and enhance Active Directory resiliency across enterprise environments.
  • Support Active Directory backup, recovery, and disaster recovery processes.
  • Participate in recovery testing, disaster recovery exercises, and operational readiness activities.
  • Ensure directory services availability, reliability, and recoverability.
  • Support Active Directory maintenance, troubleshooting, and operational support activities.
• Directory Services Architecture, Security & Governance
  • Provide guidance and recommendations on Active Directory architecture, standards, and best practices.
  • Develop and maintain directory services policies, standards, and governance frameworks.
  • Support Active Directory security initiatives and continuous improvement efforts.
  • Advise on directory services design, security controls, and operational processes.
• Identity & Access Management Collaboration
  • Partner with IAM, Infrastructure, Security, and Application teams to support identity-related initiatives.
  • Support authentication, authorization, identity lifecycle management, and access governance processes.
  • Assist with identity modernization efforts and hybrid identity initiatives involving Microsoft Entra ID.
  • Support service account management and application integrations.
• Innovation & Continuous Improvement
  • Research, evaluate, and recommend new technologies, tools, and processes.
  • Drive improvements in directory services operations, security posture, automation, and user experience.
  • Identify opportunities to modernize existing identity infrastructure.
• Additional Duties
  • Perform other duties as assigned.
  • Adhere to all corporate policies, procedures, audit requirements, and compliance standards.
  • Ensure appropriate controls are followed for all business systems and data under areas of responsibility.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or related field, or equivalent work experience.
• Minimum 5-7 years of hands-on experience supporting enterprise Active Directory environments.
• Experience supporting hybrid identity environments utilizing Microsoft Entra ID (Azure AD).
• Working knowledge of Active Directory backup, recovery, and disaster recovery concepts.
• Ability to support both operational activities and project-based initiatives.

Skills

• Active Directory Services
  • Active Directory Domain Services (AD DS)
  • Active Directory architecture, administration, and security
  • Group Policy (GPO) management and troubleshooting
  • AD operations, maintenance, and support
  • Multi-domain and multi-forest environments
• IAM Experience
  • Microsoft Entra ID
  • Microsoft Entra ID (Azure AD)
  • Hybrid identity environments
  • Authentication and authorization concepts
  • Identity lifecycle management
  • Access governance and IAM processes
• Quest Technologies
  • Quest Change Auditor
  • Quest Recovery Manager for Active Directory
• PowerShell
  • PowerShell scripting and automation
  • Process automation and reporting
  • Administrative task automation
• Communication Skills
  • Excellent verbal and written communication skills
  • Ability to communicate with technical and non-technical stakeholders
  • Strong collaboration across infrastructure, security, IAM, and application teams
• Knowledge, Skills & Abilities
  • Strong understanding of Microsoft Active Directory architecture and design.
  • Deep knowledge of Active Directory administration, security, troubleshooting, and governance.
  • Experience supporting hybrid identity environments with Microsoft Entra ID.
  • Understanding of Active Directory backup, recovery, and resiliency strategies.
  • Familiarity with IAM principles including authentication, authorization, identity lifecycle management, and access governance.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Ability to work independently and collaboratively across teams.
  • Adaptable and able to quickly learn emerging technologies.
  • Strong documentation and communication skills.
  • Knowledge of networking concepts including DNS, TCP/IP, and authentication protocols is preferred.

Preferred Qualifications

• Experience with Quest Change Auditor.
• Experience with Quest Recovery Manager for Active Directory.
• Experience with One Identity solutions.
• Experience consolidating or migrating multiple Active Directory forests.
• Experience supporting Active Directory modernization programs.
• Experience with PowerShell automation and scripting.
• Experience supporting large-scale, distributed, or global enterprise environments.
• Experience participating in disaster recovery exercises and recovery testing.

Benefits

• Supplemental benefits including medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program.
• Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks to associations including CompTIA and IIBA.
• Dedicated customer service team for consultants.
• Access to a certified Career Coach.