Sr. Hybrid Cloud Infrastructure Engineer

Responsibilities

• Administer and support Windows and Linux infrastructure services across a broad range of enterprise platforms and technologies, such as Active Directory, DNS, DHCP, file services, and print services.
• Manage hybrid infrastructure platforms across on-premises, virtualized, and cloud environments, including provisioning, configuration, monitoring, security, auditing, maintenance, patching, upgrades, performance optimization, and cost management.
• Support AWS cloud infrastructure services, including compute, database, storage, monitoring, security, and related platform capabilities.
• Support and maintain VMware virtualization platforms, with focus on configuration, security hardening, patching, troubleshooting, performance, and availability.
• Use automation, programming, scripting, and infrastructure-as-code practices to deliver repeatable and scalable solutions for new and existing systems.
• Create scripts, integrations, reports, and operational workflows that connect systems, streamline processes, reduce manual effort, and improve operational efficiency.
• Plan, document, test, and execute disaster recovery processes for assigned infrastructure systems and platforms.
• Ensure data retention, backup, and recovery capabilities align with business recovery time and recovery point objectives.
• Create and maintain technical documentation, standards, procedures, and runbooks for supported infrastructure platforms.
• Develop lifecycle plans and provide budget input for infrastructure systems, platforms, refreshes, and modernization needs.
• Monitor infrastructure performance, capacity, reliability, and availability, and recommend improvements that enhance scalability, resiliency, security, and efficiency.
• Operate within established ITIL processes, including change, incident, problem, and request management.
• Partner with vendors, consultants, and internal technical teams on project delivery, platform improvements, technical issue resolution, and infrastructure modernization.
• Participate in on-support and perform after-hours work as needed to support maintenance activities, incident response, and service continuity.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, a related field, or equivalent combination of education and experience.
• 5+ years of experience in systems administration, infrastructure engineering, cloud engineering, or a related technical role.
• Hands-on experience supporting enterprise infrastructure environments across Windows and Linux platforms.
• Experience administering virtualized environments such as VMware or similar technologies.
• Experience supporting public cloud platforms such as AWS, Azure, or comparable cloud services.
• Experience developing scripts, automations, or infrastructure workflows using PowerShell, Python, shell scripting, or similar technologies.
• Working knowledge of infrastructure operations, including monitoring, patching, backup and recovery, disaster recovery, security hardening, and lifecycle management.
• Strong analytical, troubleshooting, documentation, organizational, and communication skills.
• Able to collaborate effectively with infrastructure, network, security, application, vendor, and business stakeholders.