Sr. Human Resources Generalist

Job Summary

The Senior HR Generalist serves as a trusted partner to leadership and employees by supporting strategic HR initiatives, employee relations, benefits administration, talent acquisition, compliance, HR operations, and employee engagement. This position plays a critical role in enhancing the employee experience and ensuring the efficient delivery of HR services across the organization.

Essential Functions

• Human Resources Operations:

  • Serve as a primary HR resource for employees and managers by providing guidance on HR policies, procedures, employee relations, and employment practices.
  • Cookbook onboarding process, including new hire orientation, fingerprinting, credentialing, and new employee integration.
  • Maintain accurate, confidential employee records within Paylocity and personnel files.
  • Process employee status changes, job requisitions, compensation actions, and HR documentation with a high degree of accuracy.
  • Develop, update, and maintain HR policies, Standard Operating Procedures (SOPs), job descriptions, forms, manuals, and recruitment materials.
  • Conduct periodic audits of employee records to ensure compliance with organizational policies and federal, state, and local regulations.
  • Generate HR reports, workforce analytics, and dashboards while identifying opportunities to improve HR processes and operational efficiency.
  • Maintain HRIS data integrity and leverage HR systems to support reporting and strategic decision-making.
  • Aid in organizational growth by maintaining scalable HR processes and supporting workforce planning initiatives.
  • Maintain OSHA compliance by supporting workplace safety initiatives, incident reporting, investigations, and required documentation.
  • Administer Family and Medical Leave Act (FMLA) programs, monitor leave balances, and ensure compliance with applicable laws.
  • Develop and facilitate HR-related training programs, including compliance, supervisory skills, and HR best practices.

• Benefits Administration:

  • Assist in administering employee benefit programs, including medical, dental, vision, life insurance, disability, retirement, wellness initiatives, workers' compensation, and leave programs.
  • Cookbook on benefit enrollments, qualifying life events, COBRA administration, ADA accommodations, unemployment claims, workers' compensation, and leave management.
  • Reconcile monthly benefits invoices and partner with Payroll to ensure accurate employee deductions.
  • Support annual Open Enrollment planning, employee communications, and vendor coordination.
  • Evaluate benefit offerings and recommend enhancements that promote employee well-being and organizational competitiveness.
  • Develop employee communications, newsletters, and educational resources related to benefits and wellness.
  • Monitor compliance with federal, state, and local employment and benefits regulations.

• Employee Relations & Compliance:

  • Partner with managers to resolve employee relations issues through coaching, investigations, conflict resolution, and performance management.
  • Support disciplinary actions and corrective action processes while ensuring consistency and legal compliance.
  • Ensure compliance with employment laws, internal policies, and HR best practices.
  • Respond to employment verification requests and other HR inquiries while maintaining confidentiality.
  • Foster a positive, respectful, inclusive, and engaging workplace culture.

• Talent Acquisition:

  • Support full-cycle recruitment activities, including posting positions, sourcing candidates, conducting phone screenings, scheduling interviews, and extending offers.
  • Partner with hiring managers to deliver an exceptional candidate experience.
  • Aid in hiring, promotions, transfers, onboarding, and offboarding processes.
  • Support workforce planning initiatives to attract and retain top talent.

• Culture & Employee Engagement:

  • Support employee engagement initiatives, recognition programs, surveys, and employee feedback efforts.
  • Promote PIHC's culture by maintaining a regular presence across clinic locations, with a minimum of two days per week onsite at various locations, as business needs require.
  • Aid in planning employee appreciation events, wellness initiatives, and organizational engagement activities.

• Leadership Responsibilities:

  • This position may provide day-to-day guidance, workflow coordination, scheduling assistance, coaching, and performance support to HR Coordinators, Talent Acquisition Specialists, interns, and other HR staff as assigned.

Qualifications

• Minimum Qualifications:

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Five (5) to eight (8) years of progressive Human Resources experience, preferably in Healthcare.
  • Strong working knowledge of employee relations, recruitment, performance management, benefits administration, HR operations, and employment law.
  • Experience administering FMLA, ADA, Workers' Compensation, and other employee leave programs.
  • Demonstrated experience using HRIS systems; Paylocity experience strongly preferred.
  • Excellent communication, interpersonal, and customer service skills.
  • Strong analytical, organizational, and problem-solving abilities.
  • Ability to build trusted relationships with employees and leaders at all levels of the organization.
  • Ability to manage multiple priorities while maintaining exceptional attention to detail.
  • High level of professionalism, integrity, discretion, and confidentiality.
  • Proficiency with Microsoft Office Suite and Adobe Acrobat.

• Preferred Qualifications:

  • Professional HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR).
  • One or more years of supervisory or team leadership experience.
  • Experience with HR analytics, dashboards, and workforce reporting.
  • Experience leading HR projects or mentoring HR staff.

Travel

Local travel between PIHC sites and to community agencies will be required.

Physical Demands

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk, use hands to finger, handle, or operate computers, objects, tools, or controls, and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Notes

Positive Impact Health Centers, Inc., is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, or covered veteran status. Recreational drugs, weapons and violence are not permitted on agency property or at any agency events or programs.