Sr HR Generalist/HR Business Partner

About the role

We’re looking for a seasoned Senior HR Generalist / HR Business Partner to serve as a trusted advisor to leaders and a strategic partner across the employee lifecycle. This is a senior-level HR role responsible for end-to-end recruiting, onboarding, employee relations, and union/CBA administration. You will operate with a high degree of autonomy, sound judgment, and accountability — owning outcomes and ensuring our people processes are compliant, consistent, and aligned with organizational strategy.

Responsibilities

• Serve as a trusted advisor to managers and leaders on performance management, employee relations, and workforce decisions
• Coach leaders on effective feedback, documentation, corrective action, and employee development
• Lead complex employee relations matters, including investigations, corrective action, and resolution planning
• Exercise sound judgment in applying policy, precedent, and contract language
• Partner with leadership on workforce planning, role clarity, and team effectiveness
• Support organizational change initiatives with a people-centric and compliant approach
• Act as a primary HR resource for interpretation and application of the CBA
• Support grievance processes, including documentation, investigation coordination, and response preparation
• Participate in union–management meetings and communications as appropriate
• Partner with senior HR leadership on labor strategy and risk mitigation
• Own and lead full-cycle recruiting for assigned business units
• Lead job scoping, job description development, and position leveling
• Develop sourcing strategies and manage candidate pipelines
• Conduct candidate screening and structured interviews
• Lead offer development and negotiation aligned with compensation frameworks and CBA provisions
• Oversee background checks and compliance requirements
• Track and report recruiting metrics such as time-to-fill, quality of hire, and candidate experience
• Ensure recruiting practices comply with employment law, internal policy, and labor agreements
• Own and lead the end-to-end onboarding experience
• Partner with managers to ensure first-day readiness and onboarding milestone completion
• Deliver or oversee HR onboarding sessions covering policies, benefits, compliance, and culture
• Serve as senior HR point of contact for new hires during transition
• Evaluate onboarding effectiveness and drive improvements
• Maintain accurate HRIS data and support audits and reporting
• Assist with benefits administration, leave management, and employee inquiries
• Administer and interpret HR policies consistently and fairly
• Support HR projects, system implementations, and continuous improvement initiatives
• Ensure compliance with employment laws and labor regulations
• Identify process gaps and lead improvement efforts

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
• 7–10+ years of progressive HR experience, including full-cycle recruiting and advanced employee relations
• Demonstrated experience supporting a unionized workforce and administering a CBA
• Strong knowledge of employment law and HR best practices
• Prowess in advising and influencing leaders at multiple levels
• High level of judgment, discretion, and professionalism
• Ability to operate independently in a complex, regulated environment

Preferred Experience

• HR certification (SHRM-SCP, SHRM-CP, SPHR, or PHR)
• Experience in financial services, credit union, or other regulated industries
• Experience supporting grievance processes or collective bargaining preparation
• Advanced experience with HRIS and applicant tracking systems

Competencies

• Job-Related Competencies:
  • Strategic recruiting and talent assessment
  • Senior-level employee relations judgment
  • Labor relations and contract interpretation
  • Executive and manager coaching
  • Compliance and risk awareness
  • Organization, prioritization, and accountability
  • Relationship building and credibility
• Org-Wide Competencies:
  • Accountability
  • Member-centricity
  • Teamwork
  • Results oriented

Work Environment & Physical Demands

• Office environment
• Occasional travel to branch locations
• Prolonged period at a computer

About ILWU Credit Union

ILWU Credit Union is a member-owned, not-for-profit financial institution dedicated to serving the ILWU community and its members. Guided by values of fairness, integrity, and service, we put people first—supporting our members’ financial well-being while fostering a collaborative, respectful workplace for our employees. ILWU Credit Union is in an exciting period of growth and evolution. As we expand our footprint and modernize our systems, processes, and employee experience, we remain deeply committed to our core mission: delivering exceptional service, financial stability, and long-term value to our members. Our employees play a critical role in that mission. We invest in learning, development, and continuous improvement, and we believe strong internal culture drives strong member outcomes. If you’re looking for meaningful work, a collaborative environment, and the opportunity to make a real impact—ILWU Credit Union may be the place for you.