Sr. Global Supply Manager, Amazon Cloud Logistics

About the role

The AWS Cloud Logistics team is seeking a highly skilled and motivated Supply Chain Specialist in Bellevue, WA / Austin, TX / Florence, KY to manage day-to-day warehousing operations supporting Data Center Fulfillment Centers (DCFC).

Responsibilities

• Manage end-to-end warehousing operations including receiving, storage, fulfillment, and outbound logistics
• Engage in daily tactical communication with third-party logistics providers (3PLs/LSPs) and internal customers
• Lead large-scale programs independently — defining scope, milestones, risks, and stakeholder communications
• Travel up to 40% to audit warehouses and support operational readiness throughout NALA
• Analyze data from numerous databases (using Excel, SQL, and/or other data management systems) and perform reporting and analysis as needed
• Create and maintain performance metrics, operational dashboards, and reporting mechanisms to drive business results and provide visibility into operational health
• Perform daily operational troubleshooting — managing ticketing workflows (SIM), resolving supply chain disruptions, and coordinating rapid resolution across teams
• Identify and eliminate root causes of defects to drive efficiency in logistics operations
• Work with multiple stakeholder teams across the Supply Chain to jointly solve problems and implement standards
• Provide after-hours and on-call support as needed to maintain operational continuity
• Work within time constraints to meet critical business needs while managing competing priorities

Requirements

• Knowledge of basic supply agreement construction and key contracting provisions/requirements
• 6+ years in warehousing, logistics operations, or high-volume fulfillment environments
• 4+ years of program or project management experience, leading cross-functional initiatives from concept to delivery
• 6+ years of data analysis using tools such as Excel, Pivot Tables, SQL, Tableau, or equivalent
• Strong understanding of end-to-end supply chain operations including warehousing, inventory management, and logistics fulfillment
• Experience managing external vendor relationships and driving accountability through SLAs/KPIs
• Experience with warehouse management systems (WMS) or transportation management systems (TMS)
• Bachelor's degree in Supply Chain, Business, Engineering, or a related field
• Ability to travel up to 40% domestically on short or with little notice

Preferred Qualifications

• Experience in data centers, infrastructure service providers, or related technology companies
• Experience managing vendor performance and contract compliance supporting 24/7 operations with on-call or after-hours responsibilities
• Experience adopting AI/automation tools to improve operational workflows (e.g., building AI agents, chat-based automation, or leveraging generative AI for process optimization)
• Experience with dashboarding, Python, or BI tools (e.g., QuickSight, Tableau, Power BI) to build operational reporting and data visualizations
• Experience with Continuous Improvement methodologies; PMP or Six Sigma certification a plus