Sr. Functional Analyst, SAP

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions. The company is the leading third-party support provider for Oracle, SAP and VMware software, helping clients achieve better business outcomes, significantly reduce costs, and reallocate resources towards strategic projects.

About the role

This role is a Sr. Functional Analyst, SAP in the Global Product Development group supporting the US and Canada. The primary responsibility is to lead and deliver SAP system-specific legislative and regulatory updates to ensure client SAP systems remain compliant with global legal requirements. Functional Analysts combine in-depth product expertise with the latest tax and regulatory changes to produce system impact specifications and test strategies for Development & QA. The position follows each tax and regulatory change from discovery through successful translation into an application update, ensuring high-quality deliverables and compliance for mission-critical enterprise applications.

Responsibilities

• Lead the team in translating tax and regulatory requirements for the US and Canada into system changes for clients’ ERP systems.
• Organize and facilitate problem-solving discussions with clients and internal operational teams to resolve issues on complex updates relating to US and Canadian HR/Payroll.
• Provide in-depth functional/technical knowledge and understanding of SAP systems across multiple versions (US, Canada, and Quebec HR/Payroll Modules) to the development team.
• Ensure total product compliance with all applicable legislation and regulations through analysis of each tax and legislative change, producing Business Analysis & Functional specifications detailing the impact to specific SAP modules.
• Provide in-depth knowledge of US and Canadian Payroll from a business perspective and as an end-to-end process.
• Lead the analysis, design, and configuration of complex legislative requirements, including testing updates to ensure compliance with all applicable legislation and regulations.
• Lead the team in designing thorough test plans to ensure quality deliverables.
• Identify potential points of contention for deliverables, create and implement strategies to mitigate shortfalls in timeline and budget.
• Anticipate problems before they occur, define problems and risks, identify possible causes, and lead the team to implement the most appropriate solutions.
• Proactively identify risks and issues on development deliveries, leading the team to develop and maintain risk management on deliverables.
• Assist with complex troubleshooting of Tax & Regulatory client cases.
• Provide expertise in how US, Canadian, and Quebec legislation is configured and processed in SAP.
• Provide expertise in how US, Canada, and Quebec payroll taxes are calculated and the respective processes in SAP.
• Provide in-depth knowledge and experience with US Tax Reporter, including interpreting state tax file specifications and configuring SAP to produce the file.
• Provide in-depth knowledge of Canada T4 and Quebec RL forms and respective processes in SAP.
• Design and develop business requirements, user stories (functional guidance), configuration requirements, and test plans.
• Work closely with the development team to ensure adherence to functional design and that all business requirements are satisfied.
• Formulate test strategies, review test plans, and perform system tests with the QA team to ensure high-quality deliverables.
• Assist the Development and QA Management Team with planning activities related to product-specific Tax & Regulatory updates (e.g., bundle scheduling, project planning, and tracking).
• Organize and communicate information clearly, disclosing details needed for product specialists and subscribing clients, including release documentation, installation instructions, and client manual configuration instructions.
• Serve as a liaison between the Global Tax and Regulatory team, the Development & QA team, and the client base, ensuring accurate dissemination of information relating to US legislative changes.
• Communicate effectively across various teams, internal and external customers.

Requirements

• Extensive experience (15+ years) in US & Canada SAP HR/Payroll projects as primary duties.
• In-depth functional/technical knowledge and understanding of SAP systems (US, Canada, and Quebec HR/Payroll).
• Expert knowledge of US and Canadian Payroll from a business perspective and as an end-to-end process.
• Expert understanding of US & Canada SAP Payroll from a legislative perspective, including how a payroll department operates and its expectations.
• In-depth knowledge and experience with US Tax Reporter, including interpreting state tax file specifications and configuring SAP to produce the file.
• In-depth understanding of the configuration of SAP Modules.
• A track record of successful roles in several Enterprise Application projects (including full development and QA lifecycle processes).
• Ability to work closely with the Global Tax & Regulatory team to ensure accurate transfer and comprehension of critical information relating to each tax and regulatory change.
• Ability to work closely with development to ensure adherence to functional specifications and with the QA team to develop high-level test plans and test strategies.

Skills

• Proficient in developing Business Analysis and Functional specification documentation from regulatory and tax data.
• Ability to explain payroll processes and calculations independent of ERP system.
• Experience in the support of global SAP operations.
• Strong analytical and product management skills.
• Ability to successfully engage in multiple initiatives simultaneously.
• Strong self-starter with a committed work ethic and stable internet service.
• Strong professional written and verbal communication skills, with the ability to work well with other groups within the delivery organization.
• Good English, conversational and written.

Qualifications

• Undergraduate degree or equivalent experience.
• AGILE methodology experience (a plus).
• JIRA experience (a plus).
• Ability to read/write/speak French (a plus).
• ABAP/Debugging knowledge (a plus).

Benefits

• Medical, Dental, and Vision insurance.
• Disability insurance.
• Paid Parental Leave.
• 401(k) program.
• Generous Paid Time Off (PTO).

Pay

The general salary range for this role is $110,000 - $140,000 depending on skills and experience. Rimini Street’s target pay for each position is available upon request during the interview process.