Sr. FP&A Manager, Customer Success

Your Impact

• Become a trusted advisor to senior leadership, influencing weekly business activities and strategic decision-making.
• Own the top-line renewals forecast, delivering key insights and executive-level summaries on critical metrics (Bookings, Billings, ARR, GRR).
• Lead the P&L process and strategic analysis for GTM functions, focusing on revenue drivers, resource allocation, and expense management.
• Drive improvements in management reporting by partnering with Operations to more accurately track operating and financial results.
• Champion the adoption of AI tools in day-to-day operations to drive predictive analytics and automate financial reporting.
• Lead the development and implementation of highly scalable financial processes and models to support enterprise growth and operational excellence.
• Distill and synthesize complex issues, communicating key messages and actionable recommendations to the leadership team.
• Direct headcount and operating expense strategy for Customer Success, partnering with Recruiting and department leaders to align with budget.
• Partner with corporate FP&A on the long-range planning model, ensuring cross-functional alignment and clear communication of key drivers.

Qualifications

• 8+ years of progressive FP&A or business finance experience in a high-growth, global SaaS environment.
• Proven track record of effective business partnership and influencing decisions at the senior leadership level.
• Exceptional ability to work cross-functionally and drive alignment in a fast-paced, constantly evolving setting.
• Superior communication, analytical, and problem-solving skills with an ability to distill complex information into a clear narrative.
• Expertise in building complex, automated, and scalable financial models to support executive-level reviews and strategic decisions.
• Experience with enterprise financial planning tools, particularly Anaplan, is highly desirable.