Sr. Experiential Director (Payment Services Client)

About the Role

We are seeking an experienced professional to plan and execute event, experiential marketing, and hospitality-driven programs. This role offers flexibility in location, with priority given to candidates open to hybrid work (3 days per week in office) in one of our office locations: Stamford, CT; New York, NY; Charlotte, NC; Chicago, IL; or Atlanta, GA.

You will provide overarching oversight for one Payment Services partner, ensuring consistency, accountability, and operational excellence across programs. This position involves managing the most challenging and complex programs, overseeing program management, and guiding junior team members. Responsibilities include leading event and activation logistics, driving program execution, managing client communications, and ensuring alignment with partner objectives. You will also assist in brainstorming new programs and spearhead budget management.

This role requires a deep hospitality background and expertise in the guest journey to design and execute best-in-class hospitality programs.

Responsibilities

• Lead all aspects of event and hospitality programming, from initial brainstorm through execution (on-site and virtual) and wrap-up.
• Oversee the most intricate programs, managing program logistics and supporting clear ownership across workstreams.
• Serve as the day-to-day client liaison across multiple programs, maintaining clear communication and proactive follow-through.
• Develop tailored experiential and hospitality event strategic plans grounded in the guest journey.
• Manage numerous projects simultaneously, including large-scale custom experiences and smaller-scale events.
• Oversee event materials, including digital programs, invitations, and premiums ordering.
• Create and foster relationships with internal and external partners, vendors, properties, hospitality partners, and venues.
• Spearhead program budgets, monitor financials, and ensure accurate and efficient budget management in partnership with the broader team.
• Provide guidance to junior team members to ensure consistent delivery of call recaps, deadlines, communications, and workstream management.

About the Team

Octagon is the global sports, entertainment, and experiential marketing arm of the Omnicom Group, recognized as one of the "Best Places to Work in Sport." We pride ourselves on being Playmakers—finding insightful, bold ways to create play in our work, lives, and the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent. As fans of sports, entertainment, and culture, we continually evolve the fan experience alongside some of the biggest brands and talent in the world.

Requirements

• Passion and expertise in experiential program management and hospitality-driven experiences.
• 9+ years of event, brand marketing, experiential, and/or hospitality experience.
• Previous experience in an event management setting with direct ownership or lead responsibilities over complex programs.
• Deep hospitality background and expertise in the guest journey, with the ability to design and execute elevated hospitality programs.
• Excellent project management skills, bringing consistency, accountability, and operational excellence to a full body of work.
• Ability to handle multiple programs simultaneously while proactively managing deadlines, communications, and workstreams.
• Proven success in building strong client relationships.
• Budget management and/or reconciliation experience, including monitoring financials and managing budgets accurately.
• Desire to supervise, manage, and mentor junior employees.
• Superb written and verbal communication skills.
• Proficiency in MS Word, Excel, and PowerPoint.
• Flexibility and willingness to travel domestically and work weekends or holidays as needed (anticipated travel: 30-45%).

Pay

The base range for this position is $90,000 – $120,000. Compensation within this range will depend on factors such as experience, qualifications, market considerations, and tenure.

Schedule

Omnicom requires employees to work in the office for a minimum of three days per week. This role is hybrid, with priority given to candidates open to working three days per week in one of our office locations.