Sr. Engineer, System Quality (Link Quality part)

Responsibilities

• Lead manufacturing quality activities for ESS Link production lines
• Drive quality performance improvements through data analysis and risk-based decision making
• Monitor key quality performance indicators (KPIs) and lead continuous improvement initiatives
• Ensure quality readiness for new products, production ramp-ups, and process changes
• Provide technical leadership for manufacturing quality concerns
• Lead quality stabilization and quality maturity improvement activities
• Evaluate quality risks that may impact customers, field operations, or product reliability
• Support shipment hold and release decisions
• Lead investigations related to customer complaints, field quality concerns, and SAT findings
• Assess customer impact and establish containment actions when required
• Drive quality improvement initiatives focused on customer satisfaction
• Lead root cause investigations for significant and recurring quality issues
• Facilitate cross-functional problem-solving activities across multiple organizations
• Utilize structured problem-solving methodologies such as 8D, QRQC, 5 Why, and Fishbone Analysis
• Drive implementation and verification of corrective and preventive actions
• Identify and eliminate systemic causes of quality issues
• Support escalation management and executive-level reporting as needed
• Evaluate quality impacts of changes to materials, processes, equipment, and inspection methods
• Support 4M Change Management activities and approval processes
• Participate in quality readiness reviews and validation activities
• Support quality verification for new products and manufacturing processes
• Lead quality stabilization activities during initial production phases
• Manage NCR activities and non-conforming product processes
• Support implementation and continuous improvement of the Quality Management System (QMS)
• Ensure compliance with ISO9001 requirements and customer-specific quality requirements
• Support internal and external audits, including corrective action follow-up
• Develop, maintain, and improve quality standards, procedures, and work instructions
• Analyze quality trends, field performance data, SAT feedback, and manufacturing quality metrics
• Utilize SPC and statistical tools to improve process performance and product quality
• Identify leading indicators and quality risks before customer impact occurs
• Lead quality improvement projects focused on reliability, performance, and customer satisfaction
• Support Cost of Poor Quality (COPQ) reduction initiatives
• Collaborate with Production, Manufacturing Engineering, Process Engineering, Supply Chain, SAT, Quality Operations, and Project Management teams
• Provide technical quality guidance to inspectors, technicians, engineers, and supervisors
• Communicate quality risks, concerns, and improvement activities throughout the organization
• Serve as a key liaison between manufacturing operations and field quality activities

Qualifications

• Bachelor’s Degree required, degree in Industrial Engineering, Mechanical Engineering, Electrical Engineering, Electronics Engineering, Computer Engineering, Computer Science, or a related technical field preferred
• Master’s Degree preferred
• Leverage Lean Six Sigma Green Belt or Black Belt certification
• Experience 7+ years of experience in Engineering, Manufacturing Quality, or related technical quality roles
• Experience supporting manufacturing operations in a production environment
• Experience leading quality improvement projects and complex problem-solving activities
• Experience with NCR management, corrective actions, and quality risk assessment
• Experience using SPC, 8D, QRQC, 5 Why, and other structured problem-solving methodologies
• Experience with ISO9001, Quality Management Systems, and audit activities
• Experience in ESS, battery systems, electrical assembly, automotive, industrial equipment, or related industries preferred
• Startup manufacturing experience preferred
• Quality Leadership: Ability to influence cross-functional teams without direct authority, strong quality risk assessment and decision-making capability, customer-focused quality mindset, ability to balance production demands with quality requirements
• Technical & Analytical Skills: Advanced problem-solving and root cause analysis capability, strong data analysis and statistical evaluation skills, ability to interpret manufacturing, field, and quality performance data, experience using Minitab, Excel, and other quality analysis tools
• Project & Process Management: Ability to manage multiple quality initiatives simultaneously, strong organizational and project management skills, experience driving continuous improvement activities
• Communication & Collaboration: Strong verbal, written, and presentation skills, ability to communicate effectively with operators, inspectors, technicians, engineers, management, and customers, ability to prepare executive-level summaries and technical reports, strong collaboration skills across multiple functions and organizations