Jobs · Washington

Sr. Enablement Business Partner - CBU

Docusign · Seattle, WA · 5 days ago
Hybrid$133k–$207k/yrFull-time

About the role

As a Sr. Enablement Business Partner for CBU in North America, you will partner closely with Commercial sales leaders, frontline managers, and cross-functional stakeholders to diagnose performance gaps, design targeted enablement programs, and reinforce critical selling behaviors.

You will serve as the primary enablement partner for your assigned region/segment, helping shape the GTM enablement strategy in alignment with business priorities, OKRs, and the local needs of your stakeholders.

In this role, you will own the strategic, end-to-end enablement plan and calendar for your supported teams. You will design, deliver, and measure enablement programs that accelerate talent development across products, segment/industry knowledge, and role-based competencies, ultimately driving stronger customer conversations and revenue growth.

Responsibilities

  • Partner with Commercial sales and other GTM leaders to understand strategic objectives, business priorities, and performance targets
  • Translate strategic objectives into quarterly enablement plans that address skill, process, and execution gaps
  • Collaborate with regional COMM leaders and frontline managers to identify specific team- and individual-level performance gaps
  • Analyze data from the sales tech stack (e.g., Gong, Salesforce) to identify trends and inform targeted, strategic enablement interventions
  • Demonstrate thought leadership by synthesizing business signals (e.g., pipeline health, conversion trends, segment performance, customer feedback) to surface performance gaps and learning opportunities
  • Build and execute customized enablement plans (where needed) tied to measurable performance outcomes, not just training completion
  • Coach frontline managers on how to drive, inspect, and reinforce performance within their teams
  • Serve as the primary enablement point of contact for the COMM teams you support
  • Design and deliver targeted training programs for COMM sales teams based on business needs and performance data
  • Facilitate live and virtual sessions, including workshops, deal clinics, role plays, and practice forums focused on core sales skills (e.g., discovery, negotiation, objection handling, value selling, adoption, and renewal)
  • Reinforce adoption of sales methodologies (e.g., MEDDICC), internal processes, and tools (e.g., Gong, Hub/ACE, Salesforce) that your stakeholders rely on to execute
  • Act as a strategic feedback loop to Enablement, Product, and GTM Operations by sharing actionable insights from the field
  • Recommend, iterate, and refine enablement programs (including onboarding) based on performance metrics, rep and manager feedback, and market or GTM changes
  • Partner with Enablement Operations and analytics teams to track the impact of enablement initiatives on key KPIs (e.g., win rate, pipeline coverage, deal velocity, product adoption)
  • Collaborate with the Global Enablement Program Manager for COMM, Product Marketing, Product, and GTM Operations to ensure GTM initiatives are supported with enablement programs that drive execution and adoption
  • Work closely with fellow Enablement Business Partners to share best practices and ensure consistency in training and messaging across GTM functions
  • Align with global enablement content, Product Marketing, and Ops teams to ensure enablement plans support launches, sales plays, and broader GTM campaigns

Requirements

  • Basic Bachelor's degree in Business, Marketing, Sales, or a related field
  • 8+ years of experience in Mid-Market Sales, Sales Enablement, Sales Strategy, or Sales Leadership
  • Experience delivering training - virtually or in person to a large group of stakeholders
  • Experience with COMM sales motions, including high-velocity and volume-based strategies to drive product adoption and consumption in a SaaS environment
  • Experience with COMM sales stages and methodologies (e.g., MEDDICC) and how to operationalize them through targeted enablement programs
  • Experience influencing Sales leaders and driving behavior change through enablement programs
  • Experience in enablement platform technologies including LMS such as Seismic as an example
  • Preferred experience designing and executing enablement programs tied to sales KPIs (pipeline generation, lead-to-opportunity conversion, win rates, quota attainment)
  • Familiarity with performance coaching and behavior change strategies
  • Prior experience in B2B SaaS or tech environments, especially with complex, enterprise-level sales
  • Sales enablement, coaching, or training certifications (e.g., ATD, Challenger, MEDDIC)
  • Ability to analyze performance data to identify enablement gaps and recommend interventions
  • Experience leading cross-functional projects or mentoring junior team members
  • Excellent communication skills - both verbal and written

Qualifications

  • Wage Transparency: Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
  • Pay Range: Based on applicable legislation, the below details pay ranges in the following locations:
    • California: $132,700.00 - $206,800.00 base salary
    • Washington, Maryland, New Jersey and New York (including NYC metro area): $126,500.00 - $182,500.00 base salary
  • Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
  • Benefits: Global benefits provide options for the following:
    • Paid Time Off: earned time off, as well as paid company holidays based on region
    • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
    • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
    • Retailer and Pension Programs: select retirement and pension programs with potential for employer contributions
    • Learning and Development: options for coaching, online courses and education reimbursements
    • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Skills

  • Ability to analyze performance data to identify enablement gaps and recommend interventions
  • Experience leading cross-functional projects or mentoring junior team members
  • Excellent communication skills - both verbal and written

Benefits

  • Global benefits provide options for the following:
    • Paid Time Off: earned time off, as well as paid company holidays based on region
    • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
    • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
    • Retailer and Pension Programs: select retirement and pension programs with potential for employer contributions
    • Learning and Development: options for coaching, online courses and education reimbursements
    • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Pay

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

  • Based on applicable legislation, the below details pay ranges in the following locations:
    • California: $132,700.00 - $206,800.00 base salary
    • Washington, Maryland, New Jersey and New York (including NYC metro area): $126,500.00 - $182,500.00 base salary

Schedule

This Role Is Also Eligible For The Following Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.

Application Instructions

Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

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