Sr. Employee Relations Consultant, Full-Time, Days

Job Summary

About the role

Collaborates with leadership and team members on work-place issues to resolve them in an effective manner that aligns with Prisma Health's culture and policies. Subject-matter expert in employee relations and is required to analyze information and provide direction and recommendations quickly and effectively.

Responsibilities

• Investigates and facilitates the resolution of a wide range of complex employee relations issues.
• Provides counsel and recommendations aligned with Just Culture to both team members and leaders regarding organizational policies and procedures.
• Builds strong relationships with, and provides trusted advice, to their group of leadership customers and creates trusting relationships with team members by being a resource and advocate for both team members and leader.
• Collaborates with leadership to ensure leaders are provided strong recommendations, that support the organizational policies and procedures.
• Collaborates with leadership and other Human Resources functional areas, such as HR Business Partners (HRBP) to enhance and promote positive employee relations and team member engagement.
• Escalates to appropriate resources when they have identified an issue that places Prisma Health at potential risk.
• Participates in the planning, communication, administration, and analysis of the Team Member Engagement Survey.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Qualifications

• Education - Bachelor's degree. Masters /advance degree preferred.
• Experience - Five (5) years HR experience, including employee relations. Seven (7) years of experience in HR preferred. Experience in the healthcare industry preferred.
• In Lieu Of May consider internal Prisma Health candidates with three (3) years of experience, using similar skill sets.

Required Certifications, Registrations, Licenses

PHR/SPHR or other industry certification preferred.

Knowledge, Skills And Abilities

• Customer service skills
• Interpersonal skills
• Communication skills
• Ability to maintains knowledge of local, state, and federal legal requirements related to day-to-day leadership of team members
• Knowledge of Human Capital Management and/or Customer Relationship Management Software i.e., Workday, ServiceNow, PeopleSoft etc. preferred