Sr. Education Program Manager

About the role

This job provides operational management, administration, coordination, and support of the Graduate Medical Education (GME) and Undergraduate Medical Education (UME) program(s) as assigned. Works collaboratively with Ochsner operational and physician leadership and other key stakeholders to ensure the assigned program is managed effectively.

Responsibilities

• Interprets and applies program-specific accreditation and hospital policies to ensure regulatory compliance and support.
• Supports the teaching and learning objectives and goals of the academic program.
• Oversees the day-to-day operation of program(s) as assigned.
• Provides both administrative supervision and support to learners and trainees in assigned areas of responsibility.
• Maintains accuracy for learner management systems (LMS) for programs of responsibility as assigned.
• Manages the evaluative processes of the learners and trainees, faculty, rotations and program.
• Oversees and monitors programmatic scheduling, clinical and educational hours, learning experiences, and operative and case log experience relative to assigned area of responsibility.
• Manages recruitment activities, developing projects, and maintaining programmatic databases to ensure program(s) compliance.
• Participates in long-range program planning and communicates with physician leadership, faculty and trainees regarding a range of program requirements and needs.
• Plans and manages departmental annual events including recruitment, orientation, graduation, as well as various meetings and program-related events.
• Prepares and executes scheduled accreditation site visits, self-study, and Special Review Processes (SRP).

Requirements

Education Required - High school diploma or equivalent. Preferred - Bachelor's degree in healthcare and/or business administration, education leadership, or related field.

Work Experience Required – 3 years of experience in healthcare, business administration, education, or related field. Preferred – 5 years of experience in clinical education environment with a bachelor’s degree.

Qualifications

Proficiency in using computers, software, and web-based applications.

Effective verbal and written communication skills and ability to present information clearly and professionally.

Strong interpersonal skills with ability to work collaboratively with colleagues and interact with people from diverse backgrounds.

High level data entry skills with a good understanding of relational database, word processing, and spreadsheets and ability to become an effective user of new computer systems and software.

Ability to manage projects that require working independently with minimal supervision, critical thinking, problem-solving, decision-making, and strong attention to detail and accuracy.

Ability to promote a cooperative and pleasant work environment, elicit cooperation of other department members in achievement of goals, and demonstrate a positive attitude.

Leadership skills and ability to foster a client service working environment and build and maintain rapport with learner populations and clinical staff.

Ability to travel throughout and between facilities and work flexible schedule, such as nights, weekends, extended shifts, etc.

Skills

Ability to manage projects that require working independently with minimal supervision, critical thinking, problem-solving, decision-making, and strong attention to detail and accuracy.

Ability to promote a cooperative and pleasant work environment, elicit cooperation of other department members in achievement of goals, and demonstrate a positive attitude.

Leadership skills and ability to foster a client service working environment and build and maintain rapport with learner populations and clinical staff.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.