Sr. Director, Software Engineering - Remote (Minneapolis, MN or Irvine, CA)

Primary Responsibilities

• Define and own the technology strategy for Clinical & Client Experience platforms, ensuring alignment to enterprise goals and digital transformation initiatives
• Build a multi-year roadmap leveraging cloud modernization, automation, analytics, and AI/GenAI capabilities
• Partner closely with clinical operations, product, enterprise architecture, data, and engineering leadership teams to prioritize investments
• Lead delivery of complex, large-scale clinical technology programs including case management, PA workflow systems, provider-facing solutions, and client reporting/analytics
• Maintain accountability for reliability, scalability, security, uptime, and performance across all platforms
• Champion AI adoption to solve clinical and client experience challenges - such as summarization, agent-based automation, intelligent routing, recommendation engines, and workflow optimization
• Represent technology in client conversations to strengthen trust, transparency, and delivery confidence

Required Qualifications

• 15+ years of progressive experience in technology delivery, engineering leadership, or digital transformation
• Proven experience leading large-scale digital transformation programs in global, matrixed organizations
• Deep expertise in healthcare technology delivery, preferably in PBM, clinical platforms, utilization management, or provider-facing technologies
• Azure Cloud (Data, Integration, App Services, DevOps) experience
• PEGA workflow and case management platforms experience
• Experience with Agile / Scaled Agile methodologies
• Hands-on experience implementing AI/ML or GenAI solutions to improve operational and clinical outcomes
• Proven exceptional communication, stakeholder influencing, and cross-functional leadership skills
• Demonstrated ability to lead and transform teams, drive change, and build a culture of innovation and excellence