Sr. Director, Project & Development Services

About the role

The Senior Director will provide leadership to the project management service line for the designated regional portfolio, including financial management, client relations, and project operations/execution. This role is directly accountable for managing and accomplishing all project requirements and objectives determined by the client. The Senior Director is responsible for the successful management of the design, planning, and construction of projects by leading a team of multidisciplinary project management professionals and third-party partners.

As a core member of the regional leadership team, this position collaborates with service line peers to pursue client solutions and actively works to establish and maintain Cushman & Wakefield’s presence as a thought leader and first-class service provider.

Responsibilities

• Regular interface with internal and external clients to ensure successful delivery of project management services, establish and achieve client goals and objectives, implement project action plans, anticipate and respond to client needs, and act as a trusted advisor for comprehensive real estate work.
• Act with fiduciary responsibility for client projects, including complete financial management: establish and manage project budgets, maintain monthly forecasts and cash flow analysis, and prepare anticipated cost reports and other required client reports.
• Maintain client relationships and manage escalated issues to conflict resolution.
• Demonstrate competence in a broad range of varied project types and operate in complex or non-routine environments.
• Active management of Project & Development Services (P&P) staff, including adherence to company policy and procedures, staff development, performance management, and team motivation. Ensure adoption of policies and practices within the team.
• Ensure staff and resources perform in compliance with contractual requirements, all regulating entities, and client expectations. Fulfill deliverables including SLA and KPI requirements.
• Develop and maintain a network of best-in-class professionals both internal and external to the organization. Execute strategic recruitment and retention plans to ensure top-tier talent across the service line.
• Oversee capital improvement programs with design and construction processes at multiple sites through dedicated, account-based resources.
• Assist in vendor management by negotiating contracts with selected vendors and managing the performance of all contracted vendors and consultants.
• Identify and address areas of concern regarding potential liabilities and risk (e.g., fees, reputation, errors, and omissions) with the Regional Director.
• Provide an appropriate level of tactical and regional project supervision to ensure proper performance criteria are met.
• Demonstrate proficiency in the use and application of all P&P technology required for assigned projects.

Requirements

• Bachelor’s degree in Architecture, Engineering, Construction Management, Business Administration, or a related field. Master’s degree preferred.
• Twelve or more years of related experience, with at least two years of management experience.
• Ability to contribute to the strategic direction of the assigned department or practice area.
• Advanced project management skills with expertise in client relations, client management, and consulting.
• Excellent verbal and written communication skills.
• Highly organized with strong analytical skills.
• Proficient working knowledge of accounting and financial reporting, budgeting, scheduling, and processes as they relate to corporate real estate, design, and construction.

Skills

• Microsoft Office applications
• MS Project

Benefits

Cushman & Wakefield provides eligible employees with an opportunity to enroll in a variety of benefit programs, including:

• Health, vision, and dental insurance
• Flexible spending accounts
• Health savings accounts
• Retirement savings plans
• Life and disability insurance programs
• Paid and unpaid time away from work

Pay

The compensation for this position ranges from $170,000 to $200,000, depending on factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The company will not pay less than minimum wage for this role.