Sr. Director Program Management, Customer Business

Responsibilities

• Lead and develop a team of customer platform program managers and development program managers
• Execution of contractual requirements for all aircraft platforms and maintaining customer satisfaction
• Execution of all proposal and contract negotiations for all aircraft platform follow-on contracts
• Drive continuous improvement of quality and delivery performance to customer
• Drive on time execution for all customer deliverables
• Establish and lead SIOP activities to ensure alignment with customer business requirements
• Collaborate with counterparts in other business segments to identify cross-business or cross-platform opportunities and best practices
• Provide input to product line business owners for technology development activities and product line strategies concerning the needs / feedback from the customer
• Ensure all programs in portfolio are following the Integrated Product Delivery System (IPDS) process
• Resolve complex customer issues while building customer trust
• Establish communications with both internal and external stakeholders at the Senior Executive levels
• Support engagements with customer to shape product offerings, develop new business, and maintain awareness of market trends
• Influence and collaborate across functional boundaries between Finance, Supply Chain (ISC), and Engineering
• Provide team level guidance and coaching

Qualifications

• Minimum 10-15 years of proven experience in program management within the defense industry
• Minimum of 5 years experience working with or for defense OEMs
• Minimum of 5 years of experience leading military defense programs/contracts
• Minimum of 5 years of experience in a customer facing role
• Knowledge and experience in US government acquisition processes (e.g., FAR 15, FAR 12)
• Financial acumen in communicating performance and in managing to Annual Operating Plan (AOP) targets
• Strong executive presence and executive communication skills
• Must be a US Citizen with ability to obtain and maintain a security clearance
• Strong management skills with the ability to lead diverse teams and drive portfolio success
• Bachelor’s degree in engineering, science or business
• Demonstrated leadership of a professional team
• Graduate degrees in engineering or business (MBA)
• Active security clearance
• Leverage Lean/Six Sigma experience, certification, PMI experience, certification
• Strategic thinking with the ability to develop, implement and document business plans
• Strong leadership and negotiation skills