Sr. Director, Product Safety and Technical Compliance
About the role
The Senior Director, Technical Product Safety & Regulatory Compliance leads Peloton’s global Technical Product Safety organization, ensuring our products meet the highest standards of safety, quality, and regulatory compliance—while delivering exceptional member experiences. This role is accountable for defining and executing a comprehensive global product safety and regulatory compliance strategy aligned with Peloton’s long-term growth objectives. The Senior Director will shape organizational design, manage budgets, and drive continuous improvement, building scalable processes and systems that enable innovation across Peloton’s connected fitness portfolio.
Responsibilities
Partnering closely with leaders across Quality, Engineering, Supply Chain Operations, Product Management, Member Support, Customer Experience, and other cross-functional teams, this role serves as a trusted advisor and technical authority on all product safety matters.
Lead the Product Investigation Council, ensuring timely, rigorous, and data-driven decision-making.
Proactively identify, assess, prioritize, and mitigate product safety risks across the product portfolio.
Define and implement the vision, strategy, and operating model for a comprehensive Global Technical Product Safety and Regulatory Compliance program.
Partner with Quality, Operations, Engineering, Product Management, and Customer Experience leaders to ensure end-to-end product safety and compliance across the full product lifecycle.
Establish governance frameworks to monitor product safety risks, define corrective actions, and lead technical investigations.
Ensure all critical product safety processes are clearly defined, documented, and operating in a sustained state of control.
Build and sustain a closed-loop problem-solving system emphasizing root cause analysis and corrective/preventive actions (CAPA).
Drive continuous improvement by identifying systemic product, process, and organizational improvement opportunities.
Define and execute product safety and regulatory compliance priorities aligned with business objectives.
Coordinate and deploy resources to support escalations, investigations, and remediation efforts.
Review, approve, and guide changes to products, processes, and documentation that may impact product safety.
Represent Peloton in external standards and regulatory forums, including UL, EN, ASTM, and other relevant bodies.
Maintain deep expertise in global product safety regulations, standards, certifications, and compliance requirements applicable to connected fitness and consumer products.
Requirements
7+ years of leadership experience in Product Safety, Regulatory Compliance and/or Quality
Bachelor’s degree in Engineering (advanced degree preferred)
Proven experience leading global, cross-functional teams across multiple products, regions, and stakeholders
5+ years of experience in consumer goods (B2C) environments
Demonstrated success developing and executing product safety and regulatory compliance strategies at scale
Strong expertise in structured problem-solving methodologies, including 8D and similar tools
Exceptional communication and influencing skills, with the ability to align cross-functional leaders and present effectively to executive stakeholders
Sound judgment and the ability to navigate complex, high-impact decisions in fast-paced environments
Experience in fitness, connected devices, or consumer electronics industries is a plus
Familiarity with product risk management, regulatory reporting, and agency engagement (e.g., CPSC, EU Safety Gate/RAPEX, or similar authorities) is a plus
Experience partnering with external manufacturers, suppliers, and testing laboratories to ensure compliance and continuous improvement is a plus
Strong understanding of Design for Safety principles, hazard analysis methodologies (e.g., FMEA, fault tree analysis), and risk-based decision-making is a plus
Qualifications
7+ years of leadership experience in Product Safety, Regulatory Compliance and/or Quality
Bachelor’s degree in Engineering (advanced degree preferred)
Proven experience leading global, cross-functional teams across multiple products, regions, and stakeholders
5+ years of experience in consumer goods (B2C) environments
Demonstrated success developing and executing product safety and regulatory compliance strategies at scale
Strong expertise in structured problem-solving methodologies, including 8D and similar tools
Exceptional communication and influencing skills, with the ability to align cross-functional leaders and present effectively to executive stakeholders
Sound judgment and the ability to navigate complex, high-impact decisions in fast-paced environments
Experience in fitness, connected devices, or consumer electronics industries is a plus
Familiarity with product risk management, regulatory reporting, and agency engagement (e.g., CPSC, EU Safety Gate/RAPEX, or similar authorities) is a plus
Experience partnering with external manufacturers, suppliers, and testing laboratories to ensure compliance and continuous improvement is a plus
Strong understanding of Design for Safety principles, hazard analysis methodologies (e.g., FMEA, fault tree analysis), and risk-based decision-making is a plus
Skills
Leadership experience in Product Safety, Regulatory Compliance and/or Quality
Proven experience leading global, cross-functional teams across multiple products, regions, and stakeholders
Expertise in structured problem-solving methodologies, including 8D and similar tools
Exceptional communication and influencing skills
Sound judgment and ability to navigate complex, high-impact decisions in fast-paced environments
Experience in fitness, connected devices, or consumer electronics industries
Familiarity with product risk management, regulatory reporting, and agency engagement
Experience partnering with external manufacturers, suppliers, and testing laboratories
Understanding of Design for Safety principles, hazard analysis methodologies, and risk-based decision-making
Benefits
Base Salary Range: $283,350 USD - $360,950 USD
Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.
Comprehensive benefits package including:
Medical, dental and vision insurance
Generous paid time off policy
Short-term and long-term disability
Access to mental health services
401(k), tuition reimbursement and student loan paydown plans
Employee Stock Purchase Plan
Fertility and adoption support and up to 18 weeks of paid parental leave
Child care and family care discounts
Free access to Peloton Digital App and apparel and product discounts
Commuter benefits and Citi Bike Discount
Pet insurance and so much more!
Pay
Base Salary Range: $283,350 USD - $360,950 USD
Schedule
Full-time position