SR. DIRECTOR OF FOOD AND NUTRITION SERVICES, HOSPITAL
TouchPoint Support Services · Milwaukee, WI · 2 mo ago
HealthcareFull-time
Job Summary
Key Responsibilities:
- Lead and oversee daily operations of all dining and nutrition services, ensuring consistent service excellence across patient, retail, and catering areas
- Operate the department within the approved budget while maximizing value and financial performance
- Ensure all food offerings meet high standards for quality, safety, presentation, and nutrition
- Direct and enforce comprehensive safety, sanitation, and maintenance programs
- Build and maintain strong relationships with hospital leadership, clients, guests, and internal departments
- Foster a culture of professional growth, engagement, and accountability across the team
- Develop talent through coaching, performance management, and succession planning
- Promote strong interdepartmental collaboration and align dining services with the facility’s overall operational goals
Preferred Qualifications
- Minimum of two years of experience at the Director level or higher in food and nutrition services
- Healthcare food service management experience required; acute care hospital experience strongly preferred
- At least five years of proven leadership and people management experience
- Bachelor’s degree preferred, or equivalent combination of education and relevant experience
- Strong knowledge of inventory management, purchasing, and cost controls
- Demonstrated expertise in food and catering trends, quality standards, production, sanitation, and presentation
- Experience with P&L accountability and contract-managed services strongly preferred
- ServSafe® certification a plus
- Forward-thinking, proactive leader who serves as a visible and trusted representative of the organization
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and general computer systems