Sr. Director HR Shared Services
nVent · St Louis Park, MN · 2 wk ago
Human Resources$204k–$304k/yrFull-time
About the role
Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. As the Sr. Director, HR Shared Services, you will play a crucial role in establishing and managing the HR Shared Services team within nVent.
Responsibilities
- Design, implement, and manage global HR shared services strategies, policies, and processes to support strategic objectives while enabling self-service.
- Lead and inspire a diverse, multinational team to deliver employee services, payroll, People analytics, and compliance activities efficiently and accurately.
- Serve as the main point of contact for HR service delivery across regions, ensuring a seamless employee experience and alignment with local regulations.
- Lead and manage payroll operations (with a transformational, innovative perspective) across multiple countries ensuring accuracy, timeliness, and compliance with regulations, filings, and reporting.
- Drive continuous improvement initiatives, using technology and standard processes to enhance service quality, automation, and cost effectiveness.
- Collaborate with HR business partners and HR COE’s, IT, finance, and other stakeholders to identify needs, resolve issues, and implement solutions with end-to-end thinking.
- Monitor key performance indicators and service level agreements (SLAs), reporting on HR shared services effectiveness and making data-driven recommendations while ensuring data quality and integrity.
- As an Employee data owner, report on metrics and outcomes that ensure the accuracy and timeliness of basic employee data and standards are established, fostered, and remain in compliance.
- Maintain compliance with global labor laws, data privacy regulations, and company policies in all regions.
- Champion organizational change and communication strategies to support HR transformation and new service rollouts.
- Manage the budget and resources for the global HR shared services organization.
Requirements
- Bachelor’s Degree required; Master’s Degree preferred.
- 12+ years of progressive HR experience in Human Resources with at least 5 years in a leadership role overseeing HR shared services or operations across multiple countries.
- Strong leadership, collaboration and influence skills across all levels with proven stakeholder management.
- Demonstrated service design approach and expertise in HR end-to-end process design, scalable service delivery models, and global compliance.
- A proven track record with experience in HR leadership roles focused on HR Technology, HR Operations, and/or Transformation.
- In-depth knowledge of HR technology platforms (including Workday) and using best practices and process automation.
- Demonstrated experience driving operational excellence and managing complex change initiatives.
- Proven capability as a change leader, with a solid ability to lead and successfully operate in a highly matrix environment.
- Ability to advise, with excellent communication, and influence effectively in various settings and audiences globally.
- Ability to succeed in a fast-paced global environment and to balance multiple accountabilities making connections across systems and processes.
- Demonstrated developer of people, with the capacity to motivate and inspire a high-performing team.
- Fluency in English required; additional languages and multicultural experience desirable.
Qualifications
- Fluency in English required; additional languages and multicultural experience desirable.
Skills
- Strategic planning and execution.
- People management and development.
- Service design and delivery.
- Global compliance and regulatory knowledge.
- HR technology platform expertise.
- Operational excellence and change management.
- Effective communication and stakeholder management.
Benefits
- Medical, dental, and vision plans.
- Flexible spending accounts.
- Short-term and long-term disability benefits.
- Critical illness, accident insurance, and life insurance.
- A 401(k) retirement plan and an employee stock purchase plan.
- Tuition reimbursement.
- Back-up care services.
- Paid time off including volunteer time.
- A well-being program.
- Legal & identity theft protection.
Pay
$204,400.00 - $304,000.00 Depending on the position offered, employee may be eligible for other forms of compensation, such as annual incentives.
Schedule
Full-time