Sr. Director, Contract Strategy Implementation (Payer/PBM)

About the role

The Position This role is a valuable part of our Contract Strategy Implementation (CSI) team within Channel & Contract Management (CCM), which is committed to ensuring patient access to our medicines by executing strategic managed care commitments. As a member of this team, you will collaborate closely with cross-functional stakeholders to shape, set up, and manage end-to-end contracting operations across diverse customer segments. Your work directly drives operational excellence, compliance, and sustainable business solutions in alignment with broader market access strategies.

Responsibilities

• Lead the end-to-end strategy, planning, and execution of customer segment contracting initiatives across all lines of business in the U.S. market.
• Coach, empower, and develop a diverse team of professionals while overseeing resourcing, budget allocation, and day-to-day segment operations.
• Partner with cross-functional leaders in Customer Engagement, Squads, and PAA to translate complex market insights into sustainable, compliant contracting solutions.
• Direct customer-facing contract negotiations, interpretation, operationalization, and dispute management for all aligned priority segment agreements.
• Drive continuous improvement by leveraging technology, data capabilities, and operational efficiencies to track contract performance and streamline processes.
• Serve as a key member of the Channel & Contract Management (CCM) leadership team to shape organizational strategy, establish best practices, and anticipate market trends.

Requirements

• Education: Bachelor’s degree required (general business, managed healthcare, or legal disciplines preferred); MBA or other advanced degree (JD, PhD) is a plus.
• Industry & Functional Experience: 12+ years of cross-functional experience in market access, account management, contract negotiations, strategic operations, or related fields within the pharmaceutical/biotechnology industry is required. Expert understanding and direct experience within the Payer/PBM and specialty pharmacy segment is preferred.
• Leadership Experience: 6+ years of direct people management experience, with at least 5 years leading cross-functional strategy development or operations teams.
• Strategic & Business Acumen: Outstanding strategic orientation with deep knowledge of biotech industry dynamics, managed care customer segments, market access models, and government/regulatory contracting guidelines.
• Operational & Technical Proficiency: Proven expertise in long- and short-range strategic planning, departmental budgeting, and leveraging data analytics or relevant technology to optimize contract performance.
• Collaboration & Communication: Superior influencing, negotiation, and mobilization skills with a demonstrated ability to partner effectively across senior leadership, internal matrix teams, and external customers.

Pay

The expected salary range for this position based on the primary location of California is $209,700 - $389,400. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance.

Benefits

This position also qualifies for the benefits detailed in this link.

Schedule

This position is an on-site position (South San Francisco based). Relocation benefits are not approved for this posting.